NVC Logistics Wins Customer Service Award

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NVC recognized for outstanding home delivery service by major home goods client.

“It’s gratifying to me, the Brea staff and the entire NVC corporation to be recognized by our client,” said Joe Collins, Director of Operations.

NVC Logistics Group’s Western Regional Operations facility, located in Brea, California, was recognized by a major home goods client for its outstanding customer home delivery service last month.

NVC was presented the inaugural “Hub-of-the-Month” award for outstanding customer experience scores. NVC’s Southern California facility was the hub honored for its consistent adherence to stringent scope of work compliance, tight delivery parameters and extremely low complaint to shipment ratios. In addition, these scores are driven by great customer service, excellent executive partnership, and overall cost control.

“We strive to deliver a quality experience and excellent service on every delivery,” said Joe Collins, Director of Operations. Joe and his staff at NVC’s Brea location led all network delivery partners in providing outstanding customer satisfaction. “It’s gratifying to me, the staff and the entire NVC corporation to be recognized by our client,” he said.

NVC Logistics Group, with offices in NY/NJ, Chicago and Los Angeles, provides specialized transportation and delivery of hi-value, oversized items to homes and businesses nationwide. With a “center of excellence” in white glove home delivery, NVC Logistics Group also offers Strategic Warehousing, Field Exchange, Asset Recovery, and Distribution Services.

For more information about NVC, call 800 526-3393 or click http://www.nvclogistics.com.

Media Contact:     Director of Marketing

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Robert Feeney
NVC Logistics Group
(201) 767-0911 x1
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