It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with.
Richmond Hill, Ontario (PRWEB) May 05, 2012
Home Care Assistance, the leading provider of in-home care for seniors, today announced that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction. Awarded to the top 25% of agencies in client satisfaction scores from Home Care Pulse, Home Care Assistance of Toronto-York Region is now ranked among a select few of the best agencies in the country.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the in-home care space that demonstrate a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
“We are so pleased to be recognized as a quality leader in home care," said Lester Fix, Owner of Home Care Assistance. “It is vital to promote quality with in one’s organization so that clients feel comfortable and safe in their own homes. Our goal is to provide each client with the ultimate home care experience.”
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services.
Home Care Assistance helps seniors live well at home by providing compassionate caregivers who are highly qualified, bonded and insured. Nine out of ten seniors would prefer to remain in their home and age independently, but they do not always know they have this choice. When family members live far away and frailty, chronic illness or forgetfulness set in, seniors do not have to move out of their home into a facility – instead, Home Care Assistance enables them to stay in their home safely while maintaining their quality of life.
For more information about Home Care Assistance or to learn more about their highly trained caregivers and home care services, please visit http://www.HomeCareAssistance.com or call 1-866-454-8346.
Home Care Assistance of Toronto-York is located at 9011 Leslie Street,Unit 110 Richmond Hill, Ontario L4B 3B6.
ABOUT HOME CARE ASSISTANCE
Home Care Assistance is the leading provider of home care for seniors across the United States and Canada. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2012 Franchise500® Company, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. For more information about Home Care Assistance, our services and franchise opportunities, visit homecareassistance.com or franchise.homecareassistance.com.