DATAMARK Launches Healthcare Reform Readiness Survey

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Are healthcare providers and payers pursuing the best business process strategies for Electronic Health Record and ICD-10 Implementation? How will the industry respond to the Supreme Court ruling on the Patient Protection and Affordable Care Act? DATAMARK's survey seeks the answers.

DATAMARK, Inc., a leading international business process outsourcing firm based in El Paso, Texas, today announced the launch of a national survey to gather a snapshot of the healthcare industry's preparation for reform in the shadow of the pending U.S. Supreme Court decision on the constitutionality of the Patient Protection and Affordable Care Act.

The survey seeks to shine a light on the industry's readiness for a possible surge in the number of healthcare customers, with a particular focus on the business processes and IT infrastructure to support the implementation of Electronic Health Records (EHRs), ICD-10 coding systems, and other elements of healthcare reform. DATAMARK serves the healthcare sector by delivering large-enterprise mailroom management and document processing solutions to healthcare payors and providers.

"As a service provider, we are interested in getting a much clearer picture of the business process needs of insurance companies, hospitals and physicians," said David Peregrino, marketing coordinator for DATAMARK. "Will manual data entry suffice for an expected surge in health plan enrollments? Or do organizations prefer a software solution? Are organizations struggling so much with business processes that they need long-term consulting engagements? This survey will help the business services sector deliver appropriate and effective solutions to healthcare organizations."

Understanding that executives and health professionals are pressed for time, the survey is concise, comprised of 12 questions that can be answered in a matter minutes.

"We're calling it our "Dirty Dozen" survey," Peregrino said. "It's designed to give us a quick snapshot of healthcare reform readiness in this time of uncertainty, as we await the Supreme Court's decision on the PPACA, which is expected by the end of June. The information gathered will shape an in-depth follow-up survey—planned for later this year—once the dust has settled."

In observance of the upcoming Memorial Day holiday, DATAMARK will make a donation to the Wounded Warrior Project for every completed survey.

Healthcare provider and payor organization with operations in the U.S. are invited to take the survey here.


DATAMARK, Inc. is a leading provider of digital mailroom management, data entry, document processing and business process re-engineering solutions for Fortune 500 companies, government agencies and other large organizations. Founded in 1989, our company is the strategic business process outsourcing partner for Top 10 companies across several industry sectors, including insurance, banking and financial services, healthcare, and transportation and logistics. With onshore, nearshore and offshore centers, DATAMARK delivers process optimization, technology and Enterprise Content Management solutions to help organizations achieve efficiency and profitability in all back-office business functions.

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