We are delighted to be recognized as a game-changing solutions provider that helps employers measure, understand and improve hourly employee performance to build the best workforce possible.
San Francisco, CA (PRWEB) June 12, 2012
Evolv, the leading provider of SaaS-based workforce intelligence, today announced it received an Honorable Mention for Best Technology Solutions Provider at the Call Center Excellence Awards. The Awards honor, recognize and promote the most innovative call center solutions and individuals on the market. Evolv was recognized in the Best Technology Solutions Provider category for its success in delivering advanced analytics that help employers optimize the entire recruiting process, from sourcing analytics to understanding the differences in productivity that come from different training programs.
“We are delighted to be recognized as a game-changing solutions provider that helps employers measure, understand and improve hourly employee performance to build the best workforce possible,” said Max Simkoff, CEO of Evolv. “Evolv’s analysis-based recommendation engine, run by economists and mathematicians, is truly unique and is delivering outstanding results for our customers who are now able to quantify workforce quality, identify and predict improvement areas and take action to reduce attrition, improve productivity and eliminate unnecessary workforce spending.”
Hundreds of entries from organizations of all sizes and industries were submitted for this year's Call Center Excellence Awards, which were judged by an accomplished panel of Call Center experts and leaders to determine applicants’ expertise with delivering a superior customer experience. Awards were given in eight categories to those that showed superior thinking, creativity and execution across the full spectrum of call center functions.
The awards were given at the 13th Annual Call Center Week show in Las Vegas, NV. For more information, visit http://www.callcenterweek.com.
Evolv utilizes big data predictive analytics and machine learning to optimize the performance of global hourly workforces. Evolv’s SaaS-based analytics platform delivers actionable decision support throughout the employee lifecycle. The solution identifies improvement areas, then systematically implements changes to core operational business processes, driving increased employee retention, productivity and engagement. Evolv delivers millions of dollars in operational savings on average for each client, and then guarantees its impact on operating profitability. For more information, visit http://www.evolvondemand.com or call (866) 971-4473 and follow Evolv on Twitter @evolvondemand.