Gregg Trent, D.D.S. Wins Second Talk of the Town Customer Satisfaction Award

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Los Gatos dental practice is awarded for providing outstanding customer service to its patients time and again.

For the second straight year Gregg Trent, D.D.S. has earned a 5-star rating for providing excellent customer service, in turn winning the prestigious CMUS Talk of the Town Customer Satisfaction Award in the Dentists category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

After graduating from the Georgetown University School of Dentistry in 1988 with highest honors, Gregg Trent, D.D.S. established his general, comprehensive dental practice in Los Gatos with a focus on aesthetics and implant restoration. In addition to basic preventative dental care, Dr. Trent provides a variety of services including implants; porcelain veneers; tooth whitening; root canals; and Invisalign, an alternative to standard braces.

Dr. Trent’s practice is set in a state-of-the-art facility equipped with the latest in modern dental technology, including digital X-ray imaging, intra-oral photography and cosmetic imaging software. These allow Dr. Trent to design and create beautiful smiles with great attention to detail.

For the comfort and convenience of patients, the office features private treatment rooms with massaging dental chairs, headphones and over-head monitors for viewing DVDs or virtual digital images during procedures. Satellite radio and CDs are also available, and a warm towel helps refresh patients at the end of the procedure.

According to Dr. Trent, the treatment process begins when the patient arrives at the office, so every step of the process is focused on patient education and convenience. “We feel that this relieves stress for the patient by relaxing them, thereby aiding in minimizing anxiety and discomfort throughout the whole treatment process,” he says. “We are frequently being complimented on how relaxed patients feel with our staff and office atmosphere.”

Dr. Trent and his staff are dedicated to their patients, providing the best possible experience each and every time. “We feel that extra care is given to make our office a long-term provider for patients,” says Dr. Trent. “We keep treatment time exclusive, on-time and without stress to the doctor, patient and staff. This is critical to proper care.”

Dr. Trent stresses that communication is the key to providing excellent customer service in all aspects of his practice, whether it’s clinical, financial or treatment planning. “It is the key to excellent dentistry and overall care,” he says. “I think customers are very happy with our office because we are happy, and sincerely care to create a place where patients can develop a relationship conducive to comfort and quality dental care.”

Dr. Trent’s practice is located at 14777 Los Gatos Blvd., Ste. 103 in Los Gatos. For more information about the practice, call 408-358-2161 or go online to

About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to

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Jamie Rawcliffe
Talk of the Town News
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