Industry Leaders Join J.Lodge to Expand Mission

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J.Lodge, headquartered in Fort Myers, Florida has provided quality services since 1999. J.Lodge is proud to share that it employees over 250 American professionals with disabilities in over thirty states.

“the three of us were struck by the mission of this remarkable company..."

With thousands of former professionals waiting for an opportunity to join J.Lodge, the addition of true industry experts to the leadership team represents the best chance to again utilize their skills in years.

The new team includes Marshall Ogen, SVP of Sales, Carmit DiAndrea, VP of Analytics and Clark Ridge, VP of Client Strategies and Operations. All three are recognized throughout the industry as leaders in this space and were at one time or another competitors of J.Lodge and all three worked together at some point in their respective careers.

Clark Ridge summarized the reason this management team joined back together, “The three of us were struck by the mission of this remarkable company and realized that our collective fifty plus years of experience in this space combined with the experience and educational level of the J.Lodge employee model provides a true win-win for our customers and the quality of life for these deserving Americans.”

J.Lodge delivers the highest value contact center improvement initiatives derived from quality monitoring, speech analytics and business analytics conducted by highly educated professionals who have become disabled due to injury or illness.

“I’ve known for years that we had the golden egg of call center services with no one to hatch it” said Mike Schrider, President and founder. “The combination of our renowned employee model with our technology is recognized as world class by our clients and prospects alike however our management team has not been up to the challenge. With the addition of these three industry leaders this egg is ready to hatch ” says Mike, “I am honored that these industry leaders have committed their careers to the improvement of our services and our mission.”

Contact: Neal Eggers, VP Quality Sciences, 239-989-6099, njeggers(at)jlodge(dot)com.

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Michael Schrider
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