Plum Voice Announces Offer for Pollsters

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Plum’s Survey Builder helps pollsters cost-effectively reach large audiences through multiple collection mediums—

Communications technology leader Plum Voice is pleased to announce a special offer of free access to its web, Facebook, phone and Twitter survey creation platform for pollsters who sign up for an IVR or SMS account.

For customers who use Plum’s IVR survey tool, the creation and deployment of surveys over the web, mobile devices and social media is free—customers pay for phone and SMS only.

“This is part of our ongoing efforts to make data collection easy and cost-effective for pollsters,” said Plum Voice CEO Andy Kuan. “We want them to be able to cast the widest net possible over diverse populations that use different communication tools.”

Towards that goal, Plum Voice’s survey platform offers pollsters the full range of communication mediums to reach their audience. It also offers online surveys that are optimized for mobile devices.

With the functionality IVR provides, pollsters can automate their efforts through easy-to-use, GUI-driven apps. They can design call flows by point-and-click, create audio prompts via phone and design their surveys from a palette of 17 types of questions, editing it all as they go.

When a survey is ready, pollsters can automatically disseminate it out to web, phone, text and social media—reaching the most respondents possible. They can finish by taking advantage of IVR’s sophisticated analysis tools and visualizations to analyze their data.

In addition to web, social media, mobile and voice, the platform offers a unique delivery medium with SMS text and mobile-targeted surveys. Texts are an unobtrusive way to invite respondents to answer surveys that they can take right on their phone, wherever they are. The surveys are optimized for any mobile browser, operate with touch screens, work on smartphones and feature phones, and offer customizable look and feel.

“A text invites you to take a survey,” said Kuan. “The link takes you to the online survey, which automatically scales to fit your mobile device and then operates with your device’s touch screen. Convenient, quick and easy.”

With the Plum Survey Builder, pollsters can create surveys in minutes through its user-friendly, menu-driven interface. The Style Editor enables custom look and feel for online surveys, and the Audio Manager takes users step-by-step through recording audio prompt over the phone.

Even signing up for an account is easy. Interested pollsters can simply call a sales consultant or sign up for a free account here.

About Plum Voice:
For businesses of all sizes that demand high-performance, versatile and scalable multimodal solutions, Plum Voice offers a rare combination of proprietary technology and enterprise-grade infrastructure. We deliver web-based communications platforms that enable companies to exceed their business goals and streamline their business processes.

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Lisa Marquez
Plum Voice
(303) 433-3755
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