VisionWare Solution Supports New Government Agenda on Troubled Families

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VisionWare (, a leading Master Data Management (MDM) Company in the Public Sectors and Healthcare, today announced the launch of their new MultiVue solution for helping to tackle Troubled Families. The powerful solution tracks, identifies and prioritises troubled families allowing councils to gain access to committed government funds.

With the availability of upfront guaranteed funds to incentivise local authorities and help tackle Troubled Families, an investment in a technology solution like MultiVue makes business sense.

Managing data on individuals within and across multiple organisations is a particular issue for Troubled Family initiatives with hundreds of families in a single area being supported with a wide range of services. The government’s recent announcement guarantees funding for councils if they can prove they have turned around the lives of these families. This in itself is an incentive for authorities to get a solution and processes in place to meet the criteria over the next 3 years.

With over a third of local authorities using VisionWare’s MultiVue for getting the single view of identity data, it was natural for the organisation to develop a solution that helps councils meet their Troubled Families criteria.

VisionWare’s MultiVue is a powerful Master Data Management solution for identifying families with complex needs and allowing their progress against national targets to be tracked. Using a councils agreed criteria, MultiVue accepts data from numerous sources such as police, youth offending, education and NHS as well as other sources and uses data matching techniques to identify and track individuals and families that are likely to become chaotic. The benefit of the solution is it leverages councils existing investments in technology and is designed to integrate and work beside Case Management solutions or alternatively the data can be flexibly available to end users for further action. Local Authorities can be confident in proving they have met agreed criteria with MultiVue’s ability to automate a report for external agencies such as the DWP and Police.

Andrew Clough, Director of Sales, said: “With the availability of upfront guaranteed funds to incentivise local authorities and help tackle Troubled Families, an investment in a technology solution like MultiVue that continuously automates the entire process to help achieve Troubled Families objectives makes business sense. Our award winning MultiVue has a very fast time to value and can be deployed in a matter of weeks, and makes use of a councils existing technology. We are keen to showcase MultiVue for Troubled Families and have joined up with iNetwork's who are taking the lead in tackling this issue with an event in Manchester on the 14th September 2012.”

About VisionWare
VisionWare is a Master Data Management (MDM) Company. MultiVue, their MDM solution enables organisations in the Public Sector and Healthcare and to create, maintain and leverage a single, trusted, shareable 'view of the truth' to support business improvement. MultiVue helps organizations to reduce costs, better manage risk, drive revenues and increase efficiencies by minimizing the time and expense associated with manual data cleansing and empowering users with accurate and current information for more informed and faster decision making.

VisionWare's customers span across Northern America and are the recognised leading MDM provider in UK Local Government with over 30% of local authorities using MultiVue. For the last 5 years VisionWare has achieved industry recognition in the Gartner Magic Quadrant for Master Data Management of Customer Data. Founded in 1993, VisionWare is headquartered in Glasgow, Scotland and has offices in Newton MA. For more information, visit

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Lindsay Ross
VisionWare UK
0141 285 7150
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