TICKETECH Enters 2013 with Fresh Outlook on Changing Industry

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TICKETECH, an industry leader and pioneer in parking industry technology for dense urban environments, enters into 2013 with a unique perspective on opportunities for both itself and its clients.

TICKETECH, an industry leader and pioneer in parking industry technology for dense urban environments, enters into 2013 with a unique perspective on opportunities for both itself and its clients.

Responding to a rapidly changing industry, TICKETECH combines its long-standing relationships and wealth of knowledge to address the needs of parking operators, real estate developers, and property owners. The company is proud to announce the launch of its newly designed website, offering a refreshed look, updated features, and more opportunities for current and future clients to connect. Over the course of 2013 the company leaders will pull from their extensive knowledge base to offer engaging content on parking technology and industry trends such as security, data management, and real estate development and investments as related to parking.

TICKETECH saw substantial changes and internal growth over the course of 2012. The company launched its latest system Ultra, which builds upon innovations in earlier versions to further increase flexibility, customization, payment security and ease-of-use at large privately owned parking garages and lots as well as hotels, hospitals, and off-airport facilities in the New York Metropolitan area and other dense urban markets throughout the nation.

Maintaining its leadership position in technology advances and client servicing, TICKETECH’s continued business development led to company growth as well. Last January, the company hired marketing project manager Sara Bonizio, who has since performed extensive research on industry trends and participated in educational seminars and conferences in order to enhance client relations, develop TICKETECH’s communication program, and identify business development opportunities through collaborations and partnerships.

The company’s core competency in the industry and technological expertise allow it to anticipate and respond to the changing needs and demands of the parking marketplace. While staying ahead of the curve for clients in need of timely advancements, it continues to maintain its longer-standing relationships with clients who have not yet adopted next generation parking technology.

When Hurricane Sandy devastated the New York City metropolitan area in October, TICKETECH’s highly valued customer service excellence came into play. Well prepared for the storm, TICKETECH was able to send technicians into the field as soon as it was safe to do so, providing a quick turnaround time to assess and repair clients’ damaged systems.

TICKETECH’s flexibility will continue to be vital over the course of 2013 and beyond as technological advancements increase in an industry that balances the need to cater to a variety of clients, including closely held private and institutionally-owned businesses. With 80% market penetration in New York City, TICKETECH seeks to further expand its valet/attended parking software and services across the eastern seaboard and eventually nationally.

“We offer a unique perspective on trends in attended parking,” said TICKETECH COO Mauricio Cotto. “We’ve seen the parking industry go through a massive transformation over the last few years, and we are confident in our ability to stay ahead of the curve. We are excited to contribute to the continued evolution of the industry.”

Founded in 1972, TICKETECH supplies revenue control systems and services for 80 percent of valet/attended parking facilities in the New York Metropolitan area, also serving clients throughout the Northeast with over 1,000 systems in operation. TICKETECH also manages an online data center that offers web-based data analysis and reporting to parking garage owners and operators, providing valuable tools for revenue enhancement and expense management.

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Kimberly Sawicki
Co-Communications, Inc.
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