Raleigh's new and growing businesses need a direct connection to their customer base and customers need help to keep up with new service providers- especially when the well-known ones are unavailable or inadequate.
Raleigh, North Carolina (PRWEB) March 05, 2013
Seva Call (Save-A-Call) has launched in Raleigh, NC.The free service has already been finding and connecting Charlotte consumers to the right local service professionals within minutes. Now, it will help Raleigh, too. A Gartner poll found that 85% of consumers find their phone experiences disappointing; talking to the “right” professional can fix that.
Raleigh residents no longer have to be another statistic. Now, they will be able to hear from the “right” service professionals in minutes by visiting http://www.sevacall.com, entering their location, availability, and describing the problem at hand. Seva Call’s algorithm instantly matches the consumer with three preferred service professionals, and then connects them by phone to the area professionals ready to help them.
The city called an “Entrepreneurial Hotspot” (Entrepreneur Magazine) can go from hotspot to solar flare now that consumers can find and get connected to local service professionals, (like locksmiths, electricians, plumbers and massage therapists), in minutes. Seva Call filters through the city’s more than 6000 businesses and chooses the best based on proximity, availability, the job needed and even quality control measures like online consumer ratings and reviews, social reputation and interactions, call analytics, and other forms of consumer and business feedback.
By using Seva Call, Raleigh customers save time and energy when finding the skilled professionals that match their schedules and needs and can answer any of their questions or concerns right away. Of course, not only consumers, but businesses also will benefit from using Seva Call. When Seva Call receives a request from a consumer, the request will be relayed to the appropriate businesses by email, phone call, or text message. Once the business receives that request, they will have the opportunity to accept/reject the client based on details provided, saving valuable company time.
"Raleigh's new and growing businesses need a direct connection to their customer base and customers need help keeping up with new service providers- especially when the well-known ones are unavailable or inadequate". - Seva Call cofounder Gurpreet Singh
In the near future, the Seva Call team will launch its iPhone and Android app so that customers can enjoy the same instant responsiveness to their service needs even when they are far from home. This will certainly help even more busy Raleigh residents on the go.
Seva Call raised $1.3 million in Series-A funding from angel investors and venture capitalists last Fall and has launched in 17 cities across the United States including New York, Washington, Baltimore, Philadelphia, and Boston. Connect on Facebook, Twitter, and YouTube.