Stephen Walker discusses how JobLogic has changed Walker Gas Services Ltd

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Walker Gas Services began using JobLogic in 2006 to implement a new and improved system for managing the work cycle, from call logging and job scheduling through to invoicing. In 2009 the decision was made to invest in JobLogic Mobile to provide the office with a fully integrated and real-time interface between themselves and engineers in the field.

Walker Gas
An absolutely fantastic product, a must for any service company

Walker Gas Services is a provider of central heating services, gas services, drainage services, plumbing services and electric work and complete emergency 24hr cover throughout Scotland. They are also specialist providers of emergency services for plumbing, drainage and central heating.

JobLogic is user-friendly business software that enables the effective management of a mobile workforce. Walker Gas Services’ engineers use handheld devices to progress a job from start to finish.

JobLogic Mobile, provides a real-time interface between the JobLogic office system and a mobile operative's handheld, allowing job data to be gathered including signatures and forms.

Stephen Walker talks of his delight with the performance of JobLogic since it's installation in 2006. "Our customer satisfaction has improved since the use of JobLogic. Work is completed more efficiently and Landlord’s Gas Safety Certificates can be emailed automatically as soon as a job is complete. This is a much easier system for housing associations and letting agencies that have significant volumes of these forms to file."

When asked if he would recommend JobLogic Stephen responded, “Yes it’s an absolutely fantastic product, a must for any service company who wants to save money and increase cash flow. We now have more control on a national level. We can see the live status of any job at any time and, on a real-time basis, control and monitor our engineers. As a result, the business is running much more efficiently, saving on paperwork and unnecessary journeys to the office.”

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Richard Pryce
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