Business Credit Radio's Discovers "The Encyclopedia of Credit” Live On The AIR Saturday March 16th at 2pm CST Worldwide With Guest Speaker Mr. Michael Dennis

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On Saturday afternoon March 16 at 2pm CST, Business Credit Radio is live on the air once again with its latest discussion on the “The Encyclopedia of Credit”, an invaluable resource for credit management executives worldwide, with our featured guest speaker Mr. Michael Dennis.

Mr. Michael Dennis


CCMA and BUSINESS TALK RADIO are indeed fortunate to have as our special guest Mr. Michael Dennis discussing his“The Encyclopedia of Credit”. Michael Dennis has over 20 years of credit management experience. He is an accomplished public speaker, and the author and co-author of four books on credit management including: “The Credit and Collection Handbook” and “Credit and Collection Forms and Procedures Manual.” Michael has been a featured speaker at numerous national and regional credit conferences. He regularly conducts web-based seminars on topics of interest to credit and collections professionals. He is the author of more than 1,000 essays published in the Encyclopedia of Credit, a free online resource located at

The Encyclopedia includes approximately 1,500 essays on almost any topic of interest to credit and collection professionals. Ten of the more popular categories of essays are listed below:

1. Checklists of what to do when various events occur
2. Recommendations for improving productivity
3. Ways to measure and monitor the department's performance
4. Collection tools, tips and techniques
5. Essays explaining the laws that govern the actions of the credit
6. Information about decision support software
7. Form letters
8. Tips on what not to do
9. Career guidance
10. Myths and misconceptions about the role and responsibilities of the
credit function

CCMA (Commercial Credit Management Associates) is a service provider to the B2B credit management profession and to businesses nationwide. CCMA’s association of world class credit management professionals provides contract service consulting, “Credit Boot Camp” educational/training workshops for the unemployed, and delivers the only LIVE ON THE AIR Radio show, BUSINESS CREDIT RADIO, dedicated to the credit management profession. BCR is “THE VOICE OF CREDIT MANAGEMENT” brought to you by CMA, a proud Affiliate of NACM, that has helped business-to-business companies with their credit, collection, and financial decisions since 1883. Contact CMA at for more details on how CMA can benefit you.

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Philip P. Philbin CCE CICP
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