Fort McDowell Resort Wins Prestigious Radisson President’s Award for 2012 Customer Service

Share Article

Radisson Fort McDowell Resort & Casino was awarded the 2012 Radisson President’s Award for exceptional hotel customer service. This is the second consecutive win for the AAA Four Diamond resort.

Pictured (left to right): Brad Grissman, regional director, Radisson Franchise Operations (Americas); Thorsten Kirschke, president (Americas), Carlson Rezidor Hotel Group; Bert Parra, CFO & acting gen

Radisson Fort McDowell Resort and Casino was recently awarded the 2012 Radisson President’s Award for exceptional service and quality. Selected from more than 420 hotels worldwide, the AAA Four Diamond resort won the award for the second consecutive year – a third win since 2007.

The President’s Award is presented to properties that achieved top scores in guest satisfaction as measured by guest feedback for cleanliness and consistency in exceeding the brand’s product quality standards.

Javier Rosenberg, chief operating officer and executive vice president of owned and managed hotels of Radisson (Americas division) presented the award to Bert Parra, chief financial officer and acting general manager of the Radisson Fort McDowell at the company’s recent annual business conference in Chicago.

The Radisson Fort McDowell Resort and Casino demonstrates the Yes I Can℠ attitude by providing:

  • Welcoming front desk attendants
  • An experienced and friendly concierge staff
  • Efficient and respectful housekeepers
  • On-site dining at Ahnala Restaurant
  • Complimentary high-speed Internet access
  • Shuttle transportation from Phoenix
  • And more luxury amenities

The Radisson Fort McDowell Resort invites guests to enjoy these services, as well as 37" flat-screen HDTVs with On Demand, HBO, and PPV movies; expansive windows with mountain, pool, or golf views; oversized bathrooms; a full-service casino; a desert oasis heated pool; and a 24-hour fitness center.

To find additional information about this award-winning Scottsdale resort, call 480-789-5300 or visit:

As part of the Fort McDowell Yavapai Nation, the Radisson Fort McDowell Resort stands as one of its many successful business developments. With more than 900 members, the Native American tribe now owns 24,000 acres of land in Northeast Maricopa County, just 35 miles from Phoenix.

Over the years, the Yavapai Nation has established a number of other thriving enterprises that have built a strong and stable economy for its people. These include:

  • Fort McDowell Casino
  • Fort McDowell Adventures
  • Eagle’s Nest RV Park
  • We-Ko-Pa Golf Club
  • Fort McDowell Farms
  • Yavapai Materials

For more about the Yavapai Nation in Fort McDowell, visit:

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Craig Benell
Follow us on
Visit website