Richmond, VA (PRWEB) March 12, 2013
AMC Technology, a leading global provider of enterprise and contact center application integration software, today announced that it will be exhibiting at the Enterprise Connect 2013 conference (http://www.enterpriseconnect.com/orlando/). The conference will be held March 18 through March 21, 2013 at the Gaylord Palms in Orlando, Florida. AMC will be located in booth #1902 discussing the company’s product suite, Contact Canvas™, and its integration with leading CRM and CTI partners. Representatives will be performing demonstrations and will be available to answer questions.
AMC has offered fully certified and supported integration to enterprise communication platforms for nearly 20 years. AMC has out-of-the box business application integration for Salesforce, SAP, Oracle E-Business Suite, Oracle PeopleSoft, Oracle Siebel, Oracle CRM on Demand, RightNow, Microsoft CRM, and BMC Remedy. AMC also offers integration to custom and homegrown CRM/business applications, with subscription based licensing available for all products.
AMC will also be offering free trials of AMC Contact Canvas Mobile, which provides an agent working outside of the contact center on their mobile device the same abilities as their in-office coworkers. Android and iOS customers will now be able to leverage AMC’s robust business application and multi-channel framework to provide screen pop for SMS, incoming, and outgoing calls as well as automatic activity creation and editing capabilities.
About AMC Technology
AMC Technology, LLC, is an industry leader in contact center and CRM integration with nearly 20 years of experience. AMC powers contact centers for customers around the globe through certified products and unparalled expertise. AMC’s Contact Canvas product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. For more information, visit http://www.amctechnology.com or contact sales(at)amctechnology(dot)com or +1 (804) 419-8600.