On behalf of the entire team here at Fernandez Honda, we are proud to be recognized for the outstanding customer experience we provide to our female clients. Fernandez Honda prides itself on its commitment to the customer and providing world-class custome
San Antonio, TX (PRWEB) March 20, 2013
WomenCertified®, the voice of the female consumer, is recognizing Fernandez Honda as a Top Dealership for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers.
Fernandez Honda received excellent survey scores in several areas including the overall sales experience. In fact, over 95 percent of the women polled said they would definitely recommend Fernandez Honda to their family and friends! As a Top Dealership, and as a result of its high consumer satisfaction scores, WomenCertified® is further honoring Fernandez Honda with the Women’s Choice Award.
“Recognizing the top dealerships nationwide that are women-friendly and align with women-identified preferences is important to our mission at WomenCertified®, where we are women helping women make smart choices”, said Delia Passi, Founder of WomenCertified® and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of Fernandez Honda for taking ownership of their customer experience and creating a business environment that provides exceptional service both to women and men alike.”
“On behalf of the entire team here at Fernandez Honda, we are proud to be recognized for the outstanding customer experience we provide to our female clients. Fernandez Honda prides itself on its commitment to the customer and providing world-class customer service. Earning The Women’s Choice Award, The Time Dealer of the Year Award and The Top Dealership to Work for Award just highlights our philosophy on customer service; to treat all of our customers with respect, integrity and an ultimate goal of providing the best sales and service experience in our community,” says Mike Shaw, Owner, Fernandez Honda.
To view the full list of Top Dealerships visit http://www.womencertified.com.
About Fernandez Honda
Fernandez Honda opened in December of 2003 and has been helping create happy new Honda owners ever since. Many of the employees at Fernandez Honda have been with them since they opened their doors, so it is no surprise that they have some of the best staff retention rates in the industry. They are happy to be there serving their customers every day and it shows. They are multiple year winners of the Honda President's Award for high Customer Satisfaction; and this year, Fernandez Honda owner Mike Shaw, had the distinguished honor of being selected as the Time Dealer of The Year out of over 17,000 nominees. Fernandez Honda has a history of excellence, and they are proud to say that they have some of the happiest employees in the country as well. Located on the South side of San Antonio, they serve not only San Antonio residents but also the surrounding communities of Selma, New Braunfels, and San Marcos by providing quality vehicles and great vehicle servicing. Come visit Fernandez Honda and you’ll see what a wonderful experience you can have at a dealership.
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. Visit http://www.womencertified.com.