National Association of Mortgage Field Services (NAMFS) Released Updated Training and Certification Program through the NAMFS Academy

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The NAMFS Academy released an updated and expanded training and certification program. The enhanced program includes five modules covering all aspects of the mortgage field service industry including Inspections, Pre-Sale Preservation, Post-Sale (REO) Preservation, Recurring Services and General Industry Basics.

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I am excited that NAMFS is offering an online training opportunity to its members which will be available at their convenience 24 hours a day in order to provide a foundation of knowledge for vendors in the field. Nickie Bigenho, VP of Compliance, MCS

The National Association of Mortgage Field Services (NAMFS) was founded with the intent of cultivating the mortgage field service industry through a variety of mediums including the support of continuing education. The Association began a training and certification program to help this effort. Since the programs inception in 2010, the industry has undergone a significant amount of change. The NAMFS Academy released an updated and expanded version of its training and certification program in March.

This release has increased the available certifications from two to five, covering all aspects of the mortgage field service industry. It uses multiple training techniques from the written manual to slideshow presentations and training videos. This certification sets a new standard for trained and qualified field service technicians that is needed within the industry. The program includes all the training materials, a certificate and a photo identification card with QR code verification to those who complete the requirements. The certification is available on to all NAMFS members at a discounted price.

"Our industry is experiencing a period of examination. Through this analysis, service and security changes have been mandated to ensure compliance and eliminate risk. America’s InfoMart, Inc. / AIM Your Way, LLC is proud to be working with NAMFS to offer field service training to our nationwide vendor base. Whether new vendor training or yearly updates, our expectation is that this program will set a new standard for industry trained field service technicians; therefore, eliminating risk through a 3rd party certification process."- David Khan, VP of Strategic Initiatives at Aim Your Way, LLC.

Beginning with General Industry Basics, the program takes participants through the life of a loan and educate on the fundamental requirements to provide the service level required of field service companies, servicers and investors charged with handling these properties. The Inspections module outlines the basic types of inspections, specialty inspections and their unique requirements. Pre-Sale Preservation covers the services required to preserve the condition and value of vacant properties while protecting them from damage, vandals and/or the elements prior to foreclosure sale. Post-Sale Preservation offers insight into the guidelines and expectations associated with properties in the REO (Real Estate Owned) re-sale market. Finally, Recurring Services provides the basic guidelines and best practices for the completion of services that are regularly repeated including winterization, yard maintenance and cleaning.

Heather Berghorst, President of Berghorst Enterprises LLC, says "Our company has utilized the NAMFS Certification and Training with both our employees and subcontractors. Its proven to be a really valuable tool for training our new hires, and keeping up with current industry information in our office. The new courses recently added are great additions to the lineup!"

The Association is truly committed to the improvement of the mortgage field services industry through education. This program offers companies that utilize it the chance to outsource general education while focusing on client and company specific training. It also gives graduates and those that contract or employ their services a clear differentiation from their competitors and visibility with some of the top mortgage field service companies in the nation.

The National Association of Mortgage Field Services (NAMFS) is the premier trade association for the mortgage field service industry. We are dedicated to working with all entities of the industry from the Government Agencies and investors that set policy to the contractors and inspectors that perform the work.

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Eric Miller, Executive Director
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