Eataly Selects Dotcom Distribution to Provide Premium Gift Packaging to Global Customer Base

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Dotcom’s fulfillment services enable Eataly to scale its business following the launch of eCommerce site

Dotcom Distribution, a premier provider of fulfillment and logistics solutions, announces its fulfillment partnership with Eataly, the world’s largest artisanal Italian food and wine marketplace. Dotcom enables Eataly to scale its business following the launch of its eCommerce website.

With headquarters in Manhattan and an additional twelve locations across Italy and Japan, Eataly wanted an eCommerce site where customers worldwide could purchase high-quality food. Following the site launch, Eataly wanted to assure that the exceptional experience customers have come to expect from its global stores would be replicated on the Web.

Dotcom Distribution worked alongside its strategic partner, WebLinc, an eCommerce platform provider, to bring Eataly’s products to the masses. Dotcom was selected partially due to its close proximity to Eataly’s Manhattan headquarters, but was also drawn to the luxury packaging Dotcom provides.

“To meet the high expectations and brand promises that we’ve set with our brick-and-mortar stores, we needed a fulfillment partner that would scale to fit our business and deliver products on time, while still going the extra mile to make premium gift packaging a priority,” said Alex Saper, chief operating officer, Eataly. “Dotcom Distribution is a trusted partner that will grow with us without sacrificing the brand standards our customers expect.”

Eataly highly values Dotcom Distribution’s premium gift packaging to showcase its exclusive collections featuring celebrity chefs such as Mario Batali, Joseph Bastianich and Lidia Matticchio Bastianich. Customers can browse through gift collections inspired by celebrity chefs, product type or regional influences. As Eataly’s fulfillment partner, Dotcom assures that the beautiful, premium gift boxes customers see on the Eataly website arrive in the same quality at the customer’s doorstep.

“Our goal is to maintain that ‘wow’ factor with our packaging. When Eataly customers receive a beautifully packaged gift box at their doors, they are engaged with the brand before they even open the box,” said Maria Haggerty, president, Dotcom Distribution. “We build premium packages for clients like Eataly, extending the brand experience from its brick-and-mortar stores to online shoppers.”

About Dotcom Distribution

Dotcom Distribution is the premier provider of logistics and fulfillment services to growing retailers & manufacturers. Industry pioneers such as Fab, Ideeli, Birchbox, Bliss, INTERMIX, and Totsy trust in Dotcom’s boutique feel, enterprise scale and management team to ensure their customers receive the highest quality packaging & delivery, while preserving the brand experience all the way through to the customer’s front door. Dotcom’s facility enables typical clients to achieve same-day order shipping and an average 1-3 day delivery times via UPS Ground to 75% of the US population – all while delivering on custom packaging solutions which resell the brand experience at that critical final mile-delivery.

For more information about Dotcom Distribution and its logistics and fulfillment services, visit

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Maria Haggerty
Dotcom Distribution
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Meghan Reilly
Walker Sands
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