VyStar Credit Union Expands Partnership with IDentity Theft 911 to Offer Identity Protection and Reputation Management Services

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Partnership provides members and their families with a bundle of services for little or no cost; credit union is first to offer innovative social networking monitoring product.

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“As a credit union, we’re dedicated to serving as trusted advisors to help members through every aspect of their lives,” said Terry West, President and CEO, VyStar Credit Union.

VyStar Credit Union, today announced that it has partnered with IDentity Theft 911, the nation’s premier provider of identity and data risk management, resolution and education services, to offer various levels of identity protection and reputation management services to VyStar members and their families. The suite of services includes access to SocialScout™, LifeStages® Identity Management Services, and FraudScout™ for little to no cost. VyStar is the first credit union to offer SocialScout, a testament to their commitment in providing innovative services to members.

According to a Harris Interactive pollⁱ, more than two-thirds of parents polled note that their 9–14 year-old child uses social networking. With the influx of social networking sites, that number will only increase and parents are taking notice. Designed for kids ages 9-17, SocialScout™ is a groundbreaking online Parental Intelligence System that helps parents monitor and quickly analyze their child’s social networking and mobile phone activity–keeping parents informed of predators, cyberbullies and reputation-damaging behavior. SocialScout provides a comprehensive look at a child’s social network behavior, including access to their actions on Smartphone email and text messaging.

When personal information is lost, stolen or otherwise compromised victims may not know where to turn, how to protect themselves, or how to minimize losses or resolve problems that may occur. Now, with LifeStages®, a free service from VyStar, an experienced IDentity Theft 911 fraud specialist will help victims safeguard their identity and help prevent potential damage to their credit and financial reputation before it happens. Should fraud occur, an IDentity Theft 911 fraud specialist will provide unlimited assistance to restore a victim’s identity, handling the entire notification and documentation process. This valuable benefit provides unlimited assistance to help resolve identity theft and minimize risk at every stage of life.

“As a credit union, we’re dedicated to serving as trusted advisors to help members through every aspect of their lives,” said Terry West, President and CEO, VyStar Credit Union. “We are pleased to be able to offer a complete suite of services to protect members and their families from identity theft and reputation issues through a partnership with IDentity Theft 911. Identity theft can wreak havoc on a victim, but members can rest assured that they’re in good hands to get their identity and their financial wellbeing restored.”

Identity theft often hits when its victims are not looking, which is why FraudScout™ is an invaluable service. Around the clock, the service scours through millions of credit and public data on a continuous basis to keep information safe. FraudScout™ will help protect VyStar members and their families by identifying activity that might indicate personal information has been compromised – alerting members potentially days or months before it would be detected without a monitoring service.

“Identity theft comes in many forms and no longer just encompasses a victim’s financial life; it can affect their medical history, children, reputation, tax filings, and more,” said Matt Cullina, CEO, IDentity Theft 911. “VyStar Credit Union has taken an important step in protecting their customers by being the first credit union to offer SocialScout. Packaged with other fraud-fighting services, VyStar members can enjoy the utmost in identity theft management and resolution services.”

Combined, SocialScout™, LifeStages®, and FraudScout™ offer services for members and their families so they can enjoy inclusive identity and reputation protection. To learn more, visit http://www.vystarcu.org or call 904-777-6000 (Option #9) or outside of Jacksonville 1-800-445-6289 (Option #9).

About IDentity Theft 911®
Founded in 2003, IDentity Theft 911 is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves 17.5 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. Since 2005, the company has helped more than 600,000 businesses manage data breaches. IDentity Theft 911 is the proud recipient of several awards, including the Stevie Award for Sales and Customer Service and the Parent Tested, Parent Approved award for social networking monitoring tool SocialScout. For more information, please visit http://www.idt911.com, http://www.facebook.com/idt911 and http://www.twitter.com/idt911.

About VyStar Credit Union
VyStar Credit Union is the largest state-chartered financial institution in Florida. VyStar now serves over 428,000 members with assets totaling more than $4.7 billion. VyStar membership is open to everyone who lives or works in the following Florida counties: Alachua, Baker, Bradford, Clay, Columbia, Duval, Flagler, Gilchrist, Hamilton, Levy, Marion, Nassau, Putnam, St. Johns, Suwannee, Union and Volusia.

ⁱHarris Interactive online survey of 613 parents of children ages 9 through 14 years old, conducted March 21-26, 2012.

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