Experian's Hunter plays vital role in KPN's fight against fraud

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Experian reports the Dutch firm has achieved 20 percent reduction in telecommunications application fraud.

Experian has announced that it has partnered with KPN, the Netherlands-based leading telecommunications and ICT service provider, successfully delivering its leading Hunter anti-fraud system and significantly reducing fraud at point of application within the first six months of operation.

KPN chose Hunter because it recognised that the system could help tackle mounting application fraud levels from fixed term contract mobile subscribers, while at the same time allowing genuine subscriber applications to be automated for rapid processing and superior service.

The unparalleled data matching and sharing capabilities has now helped the organisation reduce application fraud by 20 per cent within a very short timescale.

The system has also delivered operational efficiency benefits to KPN, enabling the fraud detection system to be implemented into the application processing architecture, giving streamlined fraud protection with minimal internal IT support.

Sjaak Visser, Manager of Information Management at KPN, said: "Hunter has become a vital part of our fraud detection processes. The system has helped us rapidly achieve our ambitious fraud reduction targets and generate a substantial saving. Experian's strong reputation in telecommunications, its fraud management expertise and experience implementing Hunter systems around the world was key to our choice of partner. Hunter offered the right combination of fraud detection power and flexibility backed by the support and delivery capabilities of Experian Decision Analytics."

Nick Mothershaw, Director of Identity and Fraud at Experian added: "The telecommunications industry is faced with rising application fraud levels as handsets and other hardware devices have increased in desirability. Too often organisations are acquiring subscribers who have no intention of paying their contract, forcing the operator to bear considerable losses. In this instance, we have worked with KPN to provide an integrated, flexible system for efficient subscriber acquisition, which helps detect fraud in real time to prevent fraudsters from becoming customers, before losses are incurred."

About Experian:
Experian is the leading global information services company, providing a payment gateway, and data and analytical tools to clients around the world. The Group helps businesses with fraud risk management, managing credit risk, target marketing offers and business analytics. Experian also assists individuals with credit card protection.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2012 was US$4.5 billion. Experian employs approximately 17,000 people in 44 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

PR Contact:
Maddy Morgan Williams
Lansons Communications
24a St John Street
020 7490 8828

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