Recent Releases of Microsoft Windows 2013 and Exchange 2013 Add to Surge of Corporate Training Needs

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MLT/Instructing Technologies is helping corporate clients to train IT help desk staff and end users on an array of new Microsoft technology that the company has been releasing over the last several months, including Windows 8, Surface tablets, SQL Server 2012, System Center Suite 2012, Office 2013 and Exchange 2013.

“We are working hard to help our clients transition to new software for end users and ensure that their help desk and IT staff are certified and prepared to support the technology,” said Karen Kostrewa, CEO of MLT/Instructing Technologies.

MLT/Instructing Technologies, part of Herzing University’s continuing education division, is experiencing a tidal wave of technology training requests from corporate America as IT staff and end users adjust to a flood of changes from Microsoft in 2012 and 2013. As a Microsoft® Gold Certified Partner, MLT is frequently asked by Microsoft to develop and deliver training that is easily accessible to corporations who rely on the company’s industry-leading software. The new technology driving this training surge includes:

  •     Windows 8 operating system
  •     Windows 8 Surface tablets
  •     Windows Server 2012
  •     Windows SQL Server 2012
  •     System Center Suite 2012
  •     Microsoft Office 2013
  •     Microsoft Exchange 2013
  •     New Microsoft Certifications for technology staff to support all of the above

“We are working hard to help our clients transition to new software for end users and ensure that their help desk and IT staff are certified and prepared to support the technology,” said Karen Kostrewa, CEO of MLT/Instructing Technologies. “Our corporate clients are engaging us at every step of the transition process and, we are accommodating their needs with training either online, in our classrooms or on-site at the client location.”

Whenever a major technology provider upgrades operating systems or redesigns major software programs, technical staff are required to find out what has changed and determine when/if and how to make the transition. For most minor updates, the process is invisible to most corporate staff, but for the major upgrades, there is a complex decision process in corporate IT departments. It requires consideration of budgets, the state of the current IT infrastructure and whether it is wise to make the transition now or later. Other concerns include training implications, both for IT staff who will implement and support the new technology and for the end users throughout the company.

Further complicating these decisions is the degree to which the technology companies like Microsoft are planning to discontinue support for older technology. All support for Windows XP, for example, is scheduled to be discontinued in 2014, leaving those still using it without automatic updates and vulnerable to both technical failures and security gaps. Companies still using XP need to weigh whether to shift to Windows 8 or to a slightly older operating system like Windows 7 that has a longer track record. The bigger the leap of technology, the more challenging the transition will be for both technology staff and other users.

For IT staff, keeping up with the latest technology certifications is critical to their job security and career advancement, and with new technology upgrades comes the need to review their individual certifications to ensure they are fully qualified for the next set of challenges. The key Microsoft certifications currently in high demand from MLT/Instructing Technologies include:

  •     Microsoft Certified Technology Associate (MTA)
  •     Microsoft Certified Solutions Associate (MCSA)
  •     Microsoft Certified Solutions Developer (MCSD)
  •     Microsoft Certified Solutions Expert (MCSE)
  •     Microsoft Certified Database Administrator (MCDBA)

MLT/Instructing Technologies also offers certified Cisco and JAVA training, as well as a variety of programs commonly used in today’s workplace from companies like Citrix® and VMware®.

About MLT/Instructing Technologies
MLT/Instructing Technologies, also known as MasterLink Training (MLT), is a leading professional development provider offering instruction in computer-based technologies and soft-skills development. Our instructors have industry experience and years of instructional background to complement their multiple certifications. MLT/Instructing Technologies is a wholly-owned subsidiary of Herzing University and part of its continuing education division, with locations in Brookfield, Appleton and Madison, Wisconsin. Training is available at MLT offices, client offices or online. More information about MLT/Instructing Technologies is available at

About Herzing University
Herzing University encompasses 11 campuses in eight states, a continuing education division, plus Herzing University Online. Founded in Milwaukee, Wis. in 1965, today the University offers career-focused, convenient, and caring education for master’s, bachelor’s, and associate degrees, diplomas and continuing education in the fields of technology, business, healthcare, design, and public safety. Herzing University is the only woman-owned accredited university in the United States and is WBE certified by the National Woman Business Owners Corporation (NWBOC). It also has been recognized as a member of the 2013 GI Jobs magazine list of “Military Friendly Schools” and by U.S. News & World Report as one of the “Best Online Bachelor’s Degree Programs” nationally for 2013. The University provides education to approximately 6,000 students per year. Herzing University is accredited by The Higher Learning Commission and is a member of the North Central Association; or (800) 621-7440. More information about Herzing University is available at:

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Tracy Shilobrit
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