Seva Call Breaks into Birmingham

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The Virtual Concierge Service Will Instantly Forward Customers to Area Professionals.

Seva Man in America's most famous Railroad Park in Birmingham.

Birmingham is a major player in the world economy. So, adding convenience and quality assurance to this local economy creates a ripple effect for others.

Seva Call (Save-A-Call) has launched in Birmingham, Alabama.The free service finds and connects consumers to local service professionals within minutes. Despite the many new ways to connect to businesses, according to one poll, 74% of consumers feel customer service wait times have stayed the same or gotten worse. Seva Call fixes this problem by finding available companies that fit each consumer’s schedule and having the business contact the customer in real time.

Now, Brummies will be able to hear from an available service professional in 90 seconds by visiting, entering their location, availability, and description of the problem at hand. In minutes, Seva Call’s algorithm matches the consumer with three preferred service professionals, and connects them by phone to top-rated area professionals who are ready to help.

The city of a thousand trades can finally trade in hours of research for real-time quality connections with available local tradesmen from over 50 service categories. Seva Call filters through the city’s more than 4,000 businesses, including auto-mechanics, electricians, and locksmiths, and chooses the best based on proximity, availability, the job needed and even quality control measures like online consumer ratings and reviews, social reputation and interactions, call analytics, and other forms of consumer and business feedback. That’s doing maybe hours' worth of tedious work in a matter of minutes.

By using Seva Call, Brummies save time and energy when finding the skilled professionals who match their schedules, needs and can answer their questions right away. Of course, not only consumers, but businesses also will benefit from using Seva Call. When Seva Call receives a request from a consumer, the request will be relayed to the appropriate businesses by email, phone call, or text message. Once the business receives that request, the pro will have the opportunity to accept/reject the client based on details provided, saving valuable company time.

“Birmingham is a major player in the world economy. So, adding convenience and quality assurance to this local economy creates a ripple effect for others.” - Seva Call cofounder Gurpreet Singh

In the near future, the Seva Call team will launch its iPhone and Android app so that customers can enjoy the same instant responsiveness to their service needs even when they are far from home. This will certainly help even more busy Birmingham residents.

Seva Call raised $1.3 million in Series-A funding last fall and has launched in 22 cities across the United States including Washington, Baltimore, Philadelphia, and Boston. Connect on Facebook, Twitter, and YouTube.

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Manpreet Singh
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