Commercial Collections Agency Rapid Recovery Solution Responds to MD's New Medical Debt Collection Service

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Following an article about a doctor starting a collection agency, the only physician-owned-and-operated collection agency in the country, collections agency Rapid Recovery Solution releases a statement.

On March 27, 2013, Rapid Recovery Solution releases a statement following a Healthcare Finance News article regarding Dr. Hubert Fu, a Dallas anesthesiologist, and his attempt to start a medical debt collection agency that operates on a philosophy of respect for patients.

According to the Healthcare Finance News article, Dr. Fu was hoping to create a kinder and gentler experience when he founded the debt collection agency Debt M.D. Fu has been practicing medicine since 2004, reports the article. “He has always spent a part of each day on billing-related matters,” says the article, “and that has involved a certain degree of debt chasing.” Fu started to notice that he was seeing a growing number of his patients' accounts go into collections, especially since the recession began. Far from being irresponsible with their medical debts, Fu found that his customers “didn’t go on reckless spending sprees or make unwise financial decisions – they just got sick.”

The article goes on to mention that Fu felt responsible to help his patients when they were struggling through sickness – both with medical treatment and financially. Not wanting “money matters to interfere with the doctor-patient relationship,” Fu finally decided to start his own collection agency when he noticed the way some debt collectors targeted the more vulnerable patients. Fu decided to start his own collection service, with the idea of helping the patients with long-term solutions, which will eventually collect more of the debt. “Those feelings didn’t often align with the mission of collection agencies Fu encountered,” reports the article, “so Fu decided that the best option was to start a new type of collection service.”

“Each [of Fu's collection agents] is provided with a laptop or computer with a camera and with a software program from Columbia Alternatives that helps analyze the individual circumstances of each debtor and the best probable way of working with that individual to pay down their debt on acceptable terms. The software program also has built-in alarms that alert the main office when an individual collector uses unacceptable words or vocal tones in their conversation.”

John Monderine, CEO of the New York-based collection services experts, Rapid Recovery Solution, commends Dr. Fu for his innovative efforts with Debt M.D. “Fu is trying a more friendly approach, and if his theory is right, he will end up collecting a large part of his consumers’ debts. Treating the consumer with some decency can help reclaim debts, and can also help in making sure you don’t simply get ignored when trying to collect a debt. Fu’s debt collection tactic is something rarely seen, and hopefully it works out. Even if it doesn't, it's wonderful to see good bedside matter extending beyond the examining table.”

Founded in 2006, Rapid Recovery Solution, Inc. is headquartered at the highest point of beautiful Long Island. Rapid Recovery Collection Agency is committed to recovering your funds. We believe that every debtor has the ability to pay if motivated correctly. We DO NOT alienate the debtors; we attempt to align with them and offer a number of ways to resolve not only your debt but also all their debts.

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