Launches New Home Security System Consumer Review Platform

Share Article (BHSC) launches a new consumer reviews platform specifically tailored for the Home Security and Monitoring Industry.

The growth of the home security systems industry over the past 5 years has been more than substantial. Many large organizations with big funding have entered the market during this time, not to mention the continued rapid growth of industry mainstays such as ADT and Monitronics. This industry growth naturally is attributed to the growing need for home security by homeowners throughout the United States.

But big industry growth always comes with its fair share of consequences. Many alarm companies have had several lawsuits and complaints against them for bad service and bad marketing practices, specifically those with large door-to-door sales operations such as APX Alarm and Pinnacle Security to name just a few.

It’s because of these combined forces at work BHSC has launched a new consumer review driven website that helps consumers collaborate to find the best home security companies who provide the best value and at the best price. “Our goal is to create a platform where past and present customers can articulate the experiences they have had with a company,” said PR Director Michael Bratton. “We also want to create an environment where potential buyers can feel comfortable making their own decision using their own judgment based on the information we’ve helped deliver to them through this platform.” not only acts as a consumer review platform, but they also rank and score companies based on their 9-point ranking criteria which includes:

  • Monthly Price and Installation Price
  • Length of Contract
  • Cancellation Policy
  • Time in Business
  • BBB (Better Business Bureau) Rating
  • Negative Reputation
  • Equipment and Technology
  • Average User Rating (across all reviews)
  • Expert Review

Each data point is weighted with a percentage weight that affects a company’s overall score.

The last part of the criteria is particularly interesting. According to PR Director Michael Bratton, companies receive “fly-in visits” where a review representative from BHSC actually performs an on-location visit and review. “These visits help us gain much better insight into the validity and legitimacy of a company. We can get a feel of their operations, fulfillment, marketing practices etc.” said Michael Bratton. “We haven’t yet accomplished this for every home security company on our website, but we do have plans in place that will allow us to do on-location visits for the top 10 ranked companies on BHSC.” has already reviewed over 20 of the top home security system providers in the industry as well as 10+ monitoring central stations.

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Michael Bratton, PR Director
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