Paladin Data Systems Announces East Whiteland Township, Pennsylvania as Its Newest SMARTGov Customer

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Paladin welcomes another former Black Bear PTWin customer conversion to the SMARTGov product family.

Paladin Data Systems was able to import all of our previous records into SMARTGov, which was important as it consisted of 16 years worth of information.

Paladin Data Systems Corporation announced today East Whiteland Township, Pennsylvania as its newest customer to convert from Black Bear’s PTWin permitting software to SMARTGov, Paladin’s community development software that provides permitting and code enforcement management for jurisdictions.

East Whiteland Township has contracted with Paladin Data Systems to migrate all of their PTWin data into SMARTGov, preserving their legacy information and all of their current business processes in an easy to manage, secure, cloud-based application.

“We are very excited to welcome East Whiteland Township into our SMARTGov family. This is our first Pennsylvania customer and we foresee a number of additional Pennsylvania jurisdictions following East Whiteland’s lead. SMARTGov is a great fit for their business processes and we will be delivering additional features which were never available in PTWin, such as embedded GIS mapping and public portal access, which East Whiteland can add in the future,” said Jon Byrd, a Paladin Sales Executive.

East Whiteland Township, PA has used Black Bear’s PTWin permitting software for a number of years. However, the software became unsupported when Black Bear went out of business in late 2010. PTWin is built on an outdated Paradox database making the data more vulnerable to data corruption and obsolescence with modern operating systems.

"We purchased SMARTGov software because our present software is out of date and no longer supported. Paladin Data Systems was able to import all of our previous records into SMARTGov, which was important as it consisted of 16 years' worth of information. The implementation staff at Paladin and SMARTGov were extremely helpful and very knowledgeable in making the switchover much less stressful than it could have been," said Latta White, Deputy Fire Marshal/Inspector at East Whiteland Township.

About SMARTGov
SMARTGov is a software program authored by Paladin Data Systems. It is an expert system that supports community development functions for permitting, planning, inspections, code enforcement, licenses, fees, parcels, contractors and many others. SMARTGov is customizable, flexible, and interactive. It alerts you of problems, manages workflow, and prioritizes your projects. It can run on your servers or in the cloud as a service, and gives both your citizens and staff access to project data on the web 24/7.

About Paladin Data Systems Corporation
Winner of numerous prestigious awards that include Top DoD Program Award, Aviation Maintenance Training Continuum System, Paladin Data Systems provides software development integration, implementation, database administration, and project management services for numerous industries in both the public and private sector. For more information about Paladin Data Systems and the full suite of products available, please visit

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Jonathan Byrd

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