Chuck shares our vision for the future of this company and the community association industry
as a whole. - Donny Disbro, CEO of PCM
Lake Forest, CA (PRWEB) April 19, 2013
Professional Community Management of California, Inc. (PCM) today announced the promotion of Chuck Holland to Senior Vice President of Client Operations and Technology.
Holland’s promotion occurs at a time when PCM is significantly enhancing its information technology infrastructure, an investment geared towards cementing its role as the industry leader in innovative customer service solutions.
“Chuck shares our vision for the future of this company and the community association industry
as a whole,” announced Donny Disbro, CEO of PCM. “It’s vital moving forward that our Executive
team includes someone who not only grasps how IT is evolving but also understands how it must be harnessed in order for us to continue providing first-class customer service. Chuck is that person.”
Holland, a member of PCM’s management team since joining the company in 1997, has an extensive background in computerized business systems, management, organization and administration in the real estate management industry.
In this new role, Holland, along with the other members of the Executive Team, will direct the
company’s activities and oversee management of its 300 communities and more than 125,000 units. Technology will play a critical role in managing this growing portfolio.
“Technology is allowing business to offer customer solutions not even conceivable ten, even five years ago,” Holland explained. “PCM is one of the few companies in the community management industry with the resources necessary to truly leverage these emerging technologies in ways that make life easier for residents in the communities we manage.”
Holland began his career in information technology and business systems with the U.S. Marine Corps, where his main focus was on providing leadership, teamwork, systems support and data auditing. After leaving the service, he worked for the banking, medical, real estate and senior community management industries.
"Chuck maintains a firm grasp of the management business and understands that great people and great IT systems comprise the connecting roots that make our company great,” concluded Disbro. “Chuck will now be involved beyond IT and institute change management strategies that enhance our core business, working with large-scale communities and our portfolio management clients."
He holds a Bachelor of Science with an emphasis in software engineering from National University, San Diego. He has completed technical and certification programs from leading industry organizations such as Microsoft, IBM, Cisco and Citrix.