“We’ve consistently heard from the industry that a lack of design drawings leads customers to feel like they are being held hostage by their tooling supplier,” said Roll-Kraft Chairman Chuck Gehrisch.
MENTOR, Ohio (PRWEB) April 19, 2018
Roll-Kraft, a worldwide supplier of custom roll tooling to the tube and pipe and roll forming industry, has launched a new campaign to help roll tooling customers “break free” from suppliers who fail to provide tooling design drawings and setup instructions.
“We’ve consistently heard from the industry that a lack of design drawings leads customers to feel like they are being held hostage by their tooling supplier,” said Roll-Kraft Chairman Chuck Gehrisch. “Without these drawings and setup instructions, customers are subjected to limited competitive bids on replacement tooling, long delivery lead times, and slow technical support.”
Roll-Kraft’s new print and digital “Break Free” campaign highlights Roll-Kraft’s efforts to free up customer choice. This includes providing a complete set of design drawings and customized tooling setup package with all new tooling orders. In addition, the company offers:
- Technical support 24/7
- 100% performance guarantee or your money back
- Industry leading 95% on-time delivery and first-time tooling performance
Roll-Kraft has its headquarters in Mentor, Ohio, and maintains other facilities in Lombard, Illinois (Chicago Roll Company); Ontario, Canada (Roll-Kraft Ltd.); and Houston, Texas (Roll-Kraft Texas). Calls to the company‘s main line, (888) 953-9400 or (440) 205-3100, are greeted by a live operator who can assist callers in quickly reaching a technician, engineer, or the sales staff, who can provide immediate assistance. The company’s fax number is (440) 205-3110.
Learn more about Roll-Kraft products and services by visiting roll-kraft.com. For easy and immediate contact with Roll-Kraft that transcends time zones and working hours, the website features an easy-to-use contact form.