The ranking by The Black Book of Outsourcing is gratifying and a confirmation of the dedication our employees put forth everyday to achieve service excellence to ensure customer satisfaction.
Saint Paul, MN (PRWEB) January 12, 2011
API Outsourcing, Inc. (API) is proud to announce it has been ranked as the #1 global accounts payable service provider in the Black Book of Outsourcing’s State of the Global Finance and Accounting Outsourcing Industry 2010 report, published in December 2010.
The Black Book of Outsourcing, a Datamonitor company, is the leading independent market analyst for customer satisfaction with outsourcing. The business and market analysis information are used by its clients for operational and strategic decision-making for outsourcing. The 2010 survey evaluated outsourcing providers based on over 12,000 responses from users and purchasers of outsourcing services. These responses provided customer feedback on over 31,000 service experiences.
“We are very pleased to be ranked the #1 Global Accounts Payable Service Provider,” said Gary Halleen, API Outsourcing’s President and CEO. “This recognition is the culmination of the commitments and efforts of our customers and employees in implementing innovative solutions for the processing of accounts payable invoices using API’s workflow platform and associated support services.
“The ranking by The Black Book of Outsourcing is gratifying and a confirmation of the dedication our employees put forth everyday to achieve service excellence to ensure customer satisfaction. I also believe that our ranking is the result of our Six Sigma practices and our ability to partner with our customers to deliver unparalleled value with our accounts payable solutions,” said Howard Latham, API Outsourcing’s Executive Vice President of Customer and Product Management.
About API Outsourcing
API Outsourcing, Inc. is a leading onshore Finance and Accounting Outsourcing (FAO) provider of innovative state-of-the-art document management, accounts payable, accounts receivable and accounting services headquartered in St. Paul, MN. By transforming manual paper-dependent payables and billing processes through our imaging, bill delivery and workflow systems, customers minimize the labor intensive work associated with back-office processing and can focus on their core business. Outsourcing benefits include improved cash flow through improved DSO and controlled DPO. This combined with reduced processing costs, increased business intelligence and improved customer/vendor relationships provides the ultimate value proposition. API currently processes over one hundred million transactions annually, delivers world-class quality, provides exceptional customer satisfaction, utilizes Six Sigma practices and performs a SAS 70 Type II Audit annually.
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