Cisco Partner and Managed IT Service Provider Brian Gifford & Associates Replaces Autotask With PROMYS PSA Business Automation Software to Support Aggressive Growth Plans
Toronto, Ontario (PRWEB) June 05, 2014 -- Promys, a leader in enterprise professional services automation software for the IT Solutions provider industry, announced that it has been awarded a contract by Brian Gifford & Associates, a quickly growing Reno Nevada based IT Solution provider specializing in Managed IT Services, Professional Services, Hardware & Software Sales and Cloud Computing. Promys’ PSA software was selected in order to help Brian Gifford & Associates continue to scale by providing better visibility, accountability and audit trails for the business.
“Autotask was a very good solution for us over the last four years, but as we've grown and the business has become more complex we've been facing more and more sales cycle management and procurement challenges. Our technical team splits time between our various lines of business, which has made accurate financial performance reporting difficult, which is compromising my ability to make well informed growth decisions," said Brian Gifford, CEO of Gifford Associates.
"I saw several very strong reviews of PROMYS from larger IT partners, and it's clear that PROMYS was designed as 'Enterprise Business software' for more complex Professional Services organizations. In addition to the traditional PSA functionality, PROMYS is very strong in areas such as forecasting/planning, real-time project costing, equipment handling, and reporting/analytics, which is critical for our continued growth," continued Brian.
“We've been very successful because of our dedicated group of incredibly talented employees. What sets our employees apart from the competition is their ability to understand complex technology and communicate in a simple straight forward manner. Which is why we're consistently recognized by clients for our ability to exceed expectations. The new HTML5 device independent version of the PROMYS business software is going to allow our employees to respond even more quickly and accurately during customer interactions, whether they're in the office or in the field, which is exactly the kind of competitive advantage we want to leverage,” added Brian.
John Breakey, founder and former CEO of Unis Lumin, a Cisco Gold Partner and current CEO of Promys agrees, “The business software that got you to 10 employees, is not necessarily the solution that's going to get you to 25, 50 or 100 employees. At some point you need to review your operational infrastructure to make sure it can take you to that next level. The Promys’ enterprise business software for Professional Service organizations was specifically designed for companies with multiple lines of business, where the senior management team wants full visibility into all operational aspects of the business, as well having real-time access to information that will drive future growth decisions.”
Promys also offers useful tools that help businesses determine the success of their existing processes to help them manage labor utilization, like their new Labor Utilization Quick Start Guide for service managers who want to maximize services profitability and get labor utilization under control.
About Promys
Promys is currently used by some of the largest IT Solution providers in North America, the UK and Australia. PROMYS was originally developed for a Cisco Gold/Master partner in 1998 to address the fundamental problem that IT solution providers face - how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.
In 2003, Promys was spun off as its own corporate entity. Promys quickly added customers in the IT solution provider, systems integrator and managed services marketplace, including one of the largest and most recognized technology solution providers in the world.
For further information on Promys, please visit http://www.promys.com or call 1-866-728-2345.
About Brian Gifford Associates
Headquartered in Reno Nevada, Brian Gifford Associates is an IT service provider specializing in Managed IT Services, Professional Services, Software and Hardware Sales and Cloud Computing.
For more information on Brian Gifford Associates, please visit giffordassociates.net or call 775.284.7100.
Maureen Thorne, Marketing CoPilot, http://http//www.marketingcopilot.com, +1 647-782-4454, [email protected]
Share this article