the systems we implement and business partnerships we form today have to be as reliable and long lasting as the client relationships we have formed over the years. The quality of our services rival the very best in the country
Sydney, Australia (PRWEB) October 19, 2011
BigHand, the leading voice productivity vendor in the legal community supporting over 142,000 professionals globally, today announced Victorian law firm Kliger Partners has chosen BigHand4 voice productivity technology across the firm, following a rigorous selection process. Australian law firms use BigHand software to expedite document turnaround times, improve client service, support fee earner mobility and promote firm-wide administrative efficiency.
Sean Stephens, Sales Director, Asia Pacific at BigHand, commented: “Kliger Partners are a firm we had earlier identified as a strong and reputable player in the Australian legal market, and we knew that their selection process would be as thorough as some of the largest Australian firms. The criteria that we were called to respond to sent a very clear message to us, that Kligers were looking beyond their immediate needs and well in to the future - our solution had to be scalable, meeting enterprise class requirements whilst still providing a level of agility that Kligers demanded. With a dynamic team such as theirs, we needed to ensure their legal professionals were equipped with the right tools, allowing them to connect to internal staff where ever they may be, and also give support staff the ability to prioritise incoming requests and dictations. Our Smartphone solution coupled with Advanced Workflow and Analytics will give them the ability to achieve this, as well as provide visibility to continually improve internal performance and communication.”
Kliger Partners General Manager Paul Khan adds: “We have some very clear business objectives here at Kliger Partners; the systems we implement and business partnerships we form today have to be as reliable and long lasting as the client relationships we have formed over the years. The quality of our services rival the very best in the country, and in order to continue to deliver this to our clients, we have to partner with organisations who are equally ‘leading class’ - BigHand has proved to be the logical choice in this instance, and we look forward to a solid and long lasting relationship.”
The BigHand Group supports over 142,000 professionals globally, across 1,350 organisations, and is based out of Sydney, London, Chicago and Toronto. BigHand is a Microsoft Gold Partner, BlackBerry ISV Partner, and was voted Australasian Legal Business Magazine’s Dictation & Transcription ‘Service Provider of the Year’ for 2010, North American ‘Dictation System of the Year’ at the 7th Annual Law Technology News (LTN) Awards in 2009, and 'Mobile Product of the Year' at the UK CNet Business Technology Awards 2008. Further info is available at http://www.bighand.com