PARAMUS, N.J. (PRWEB) July 20, 2018
DotcomWeavers, an award-winning web solutions company specializing in e-commerce, custom software, mobile apps and content marketing, recently collaborated with Samsung Parts to optimize its online store and bring the e-commerce website to the forefront of the current digital ecosystem. The customized, scalable solution expands Samsung Parts’ service offerings and more than 500,000 of its products into the multichannel environment.
As Samsung’s authorized B2B/B2C distributor, Samsung Parts needed to re-platform its existing e-commerce website to support more than 500,000 products with a streamlined shopping experience. DotcomWeavers successfully integrated the company’s new website with its legacy enterprise resource planning (ERP), Microsoft Commerce Server – something no other agency could execute at a reasonable cost and timeline. The result was a mobile-first, SEO-driven website with simple, customer-focused navigation and internal process solutions.
“Nearly 60-percent of Samsung Parts’ traffic starts on mobile devices,” said Mayank Agrawal, DotcomWeavers’ co-founder and chief technology officer. “Knowing that, our team re-built the site from a mobile-first perspective, allowing customers the full site experience regardless of their digital platform.”
With the optimization, Samsung Parts now provides customers a convenient and satisfying shopping experience that keeps up with the latest design trends and user behaviors.
DotcomWeavers’ biggest project challenge involved customizing a Magneto 2.0 database to accommodate Samsung Parts’ complete product inventory without compromising speed and while improving conversions. The solution was a conversion-centric Parts Finder, an integrated, intuitive and searchable system that manages the company’s vast content library and enables customers to find products quickly and easily. The Parts Finder creates a functionality where site visitors can explore and add products to their cart directly from interactive parts diagrams.
“The shift to Magneto 2.0 along with ERP integration provided immediate ROI for Samsung Parts and ensured that its website could scale with its business,” said Agrawal. “Upon launching the new system, Samsung Parts experienced a 25-percent increase in site speed, as well as a 98-percent lower bounce rate and higher conversion rate.”
Through DotcomWeavers’ work, Samsung Parts achieved integrated product and order fulfillment online. The website now manages essential business processes and allows return merchandising automation that generates shipping labels after receiving approvals. Additionally, a new Help Desk module modernized customer service with an easy-to-manage ticket system.
Since its founding in 2007 by entrepreneurs Amit Bhaiya and Mayank Agrawal, DotcomWeavers has mastered the art of developing custom software and mobile applications for B2B and B2C e-commerce businesses. The top-rated web solutions company has seen 30-percent growth year over year, expanding its teams, domestic and international locations, services and client verticals.
DotcomWeavers is headquartered at 15 Farview Terrace in Paramus, N.J., with additional locations in Orlando, Fla.; Hyderabad, India; New York City and the Middle East. The company can be reached at 888-315-6518 or by visiting http://www.dotcomweavers.com. For the latest news and updates, follow @dotcomweavers on Facebook and Twitter.
DotcomWeavers is a top-rated, award-winning web solutions company that has mastered the art of developing custom software and mobile applications for B2B and B2C e-commerce businesses. Since its founding in 2007 by entrepreneurs Amit Bhaiya and Mayank Agrawal, DotcomWeavers has provided industry-specific solutions that help businesses speak to customers in the language they know and trust. Having served more than 400 clients across a range of industries, the company plans, develops and manages websites and apps for internal and customer-facing needs. DotcomWeavers is headquartered in Paramus, N.J., with additional locations in Orlando, Fla.; Hyderabad, India; New York City and the Middle East. Learn more about DCW at http://www.dotcomweavers.com.