Swiss Post Solutions Named to IAOP’s 2013 Global Outsourcing 100

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Swiss Post Solutions (SPS), a global provider of outsourcing and digitization solutions, has been ranked as one of the world’s top outsourcing companies. The company has been named to The 2013 Global Outsourcing 100 by the International Association of Outsourcing Professionals (IAOP).

Outsourcing Solutions

International Association of Outsourcing Professionals

Being named to The Global Outsourcing 100 is a great achievement, particularly given the strong competition, and we are proud to recognize Swiss Post Solutions for their excellence.

SPS is a leading provider of solutions for outsourcing strategic business processes and offers comprehensive document management services with over two dozen document processing centers throughout North America, Europe and Asia. The company also provides onsite outsourcing solutions for a wide range of support services and facility management functions including mail, copy, front of house, records, call center/switchboard and IT help desk. SPS creates custom-fit solutions for clients by providing highly trained, motivated people; the industry’s best-in-class processes; and a vendor-neutral approach to technology.

“We are honored by this recognition by IAOP,” stated Dan Moscatiello, CEO of Swiss Post Solutions, North America. “SPS takes a transformational approach to outsourcing, helping our clients adapt to the ever-changing business environment in order to be more competitive. Our key focus is on helping organizations address their core business problems by reengineering their processes, especially labor-intensive workflows that can be made more efficient and cost-effective through digitization. In addition, customer service is always top of mind, which is why our commitment to our clients is mirrored by our commitment to our employees.”

The Global Outsourcing 100 list is published by the IAOP as a tool to help companies assess and evaluate outsourcing service providers. "Global competition is at an all-time high, which is reflected in this year’s rankings," said IAOP CEO, Debi Hamill. "This comes at a time when companies that outsource are scrutinizing their providers more closely. The Global Outsourcing 100 is the only guide to help companies research and compare service providers with whom they are considering outsourcing relationships.”

“As applicants continually raise the bar and as the outsourcing industry continues to grow and mature in many markets, competition is tougher,” added Jag Dalal, Managing Director of Thought Leadership, IAOP and chairman of the judges' panel. “Being named to The Global Outsourcing 100 is a great achievement, particularly given the strong competition, and we are proud to recognize Swiss Post Solutions for their excellence.”

About Swiss Post Solutions
SPS is a leading provider of solutions for the outsourcing of strategic business processes and offers comprehensive services in document management. SPS' 6,400 employees serve business clients in the areas of insurance, banking, telecommunications, media, retail, energy supply and travel & transportation. Part of the Swiss Post group, SPS is headquartered in Zurich, Switzerland, with an active presence in all important international economic regions.

SPS North America offers a comprehensive suite of business process outsourcing solutions and document management services including the transformation of key business applications from paper to digital documents enabling improved workflow and driving enhanced efficiencies. In the field of outsourced office services, SPS North America provides mailroom management, managed print services, reprographic services, IT helpdesk support, front of house and reception services. The company has offices in New York City (HQ), Los Angeles, San Francisco, Chicago, Washington, and Toronto, and operates secure document processing centers in Long Island City and Toronto. To learn more, visit

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit

About The Global Outsourcing 100
The International Association of Outsourcing Professionals® (IAOP®) is in its eighth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics.

The Global Outsourcing 100 for service providers is composed of both today’s known leaders and tomorrow’s rising stars. The judging category of Leader or Rising Star is based on size criteria, which is a combination of yearly revenue and employee numbers set by the judging panel. The groups are judged separately. The final ranked list, which is composed of the top 75 Leaders and top 25 Rising Stars, will be released in May 2013.

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