High Impact Training Solutions (HITS) Announces Telecommunicator of the Year Award Nominations Now Open

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In honor of National Public Safety Telecommunications’ Week, nominations are now open to the dispatch community.

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In each and every community, taking time to recognize and honor this dedicated group of individuals is important, as these are truly special people.

High Impact Training Solutions (HITS), a division of Smart Horizons, is observing the second full week of April (April 14-20, 2013) as National Public Safety Telecommunications Week. This week, we honor the thousands of men and women who respond to emergency communications, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens.

"The professionalism and grace under pressure demonstrated daily by 911 call takers and dispatchers is simply amazing," said Mark Tibbert, Director of High Impact Training Solutions. "In each and every community, taking time to recognize and honor this dedicated group of individuals is important, as these are truly special people."

As part of the HITS observation, Emergency Dispatch Center Directors are invited to nominate a worthy individual for consideration as HITS-Telecom Telecommunicator of the Year. Nomination letters should include 2-3 paragraphs explaining the significant accomplishments, leadership, compassion, community involvement, or ability of the nominee to go above and beyond the call of duty while handling a difficult incident within the last year.    

The nomination should be sent via the organization Director’s ‘official’ email account, and include complete contact information. The selected Telecommunicator will be notified not later than April 19, 2013.


  •     Nomination should be made by the Emergency Dispatch Center Director (or equivalent) and emailed to hits-telecom(at)smarthorizons(dot)org or faxed to 850-475-4047.
  •     One nomination per organization will be accepted.
  •     One national winner will receive a plaque recognizing his or her efforts, and an announcement will be made to the media.
  •     Submissions will be accepted April 1 – April 13, 2013.

About High Impact Training Solutions (HITS)
High Impact Training Solutions provides a complete line of cutting-edge training products for those in the fields of public safety and security. The self-paced training may be used as stand-alone courses, individual training modules, or as a supplement to existing training programs. High Impact Training Solutions enhances the training of public safety and security professionals by providing a high quality of interactive, web-based training and software solutions to a broad range of fields.

High Impact Training Solutions (HITS) Telecommunicator courses are interactive, Web-based courses that cover a variety of topics that conform to APCO standards for dispatchers.

About Smart Horizons
Smart Horizons is an online training provider based in Pensacola, Florida, that offers courseware development by experienced instructional designers, customized training programs, learning management services, superior media design, and software solutions. Designated as an Authorized Provider by the International Association for Continuing Education & Training (IACET), Smart Horizons offers Continuing Education Units (CEUs) for its programs that qualify under IACET guidelines. Smart Horizons also provides a wide range of training services, including content development and hosting, product delivery, student enrollment, student support, and record keeping. With innovative programs that are available 24 hours a day, 365 days a year, Smart Horizons is changing the way organizations train their employees and enhancing the way individual learners achieve their educational and career goals. For more information, visit our web site at http://www.smarthorizons.org.

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