InterContinental Buckhead Atlanta Installs InvoTech Linen Tracking System to Reduce Costs

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Advanced UHF-RFID Linen System Reduces Labor, Tracks 20,000 Items Daily without Hand Counting; T-Y Group Provides Linens with RFID Chips Installed for Instant Use

InterContinental Buckhead Atlanta

The system lowers labor costs by managing inventory productivity which makes our operation much more efficient.

InvoTech Systems, Inc., the leading provider of solutions that increase profitability for hotels, casinos, laundries and related industries, announced the InterContinental Buckhead Atlanta installed its UHF-RFID Linen System. InvoTech reduces labor costs and accurately tracks daily movement of linen items at the property. The T-Y Group provided 20,500 linen items pre-tagged with durable UHF-RFID laundry tags. InvoTech’s system monitors the location of each tagged linen piece to cut lost-item cost and minimize handling. Click here for more information on InvoTech’s UHF-RFID Linen System.

InvoTech lowers labor costs, automates more accurate linen inventory
InvoTech’s expertise in complete UHF-RFID system integration delivers 100% control of linen inventory, 100% protection of non-theft related losses, and 50% reduction in labor. “InvoTech enables us to track all linen items as they go to and from our laundry service without manually counting the inventory. The system lowers labor costs by managing inventory productivity which makes our operation much more efficient,” said Drew Sheth, Housekeeping Manager at the InterContinental Buckhead Atlanta. “We may have 10,000 pieces of linen that are sent to our laundry service on any given day. InvoTech’s system is extremely accurate and ensures the laundry service returns all items.” Sheth noted the system automatically emails reports of all shipped linen items that make it simple to audit the property’s laundry invoice.

InvoTech Vice President Jeff Welles, said, “Our Linen System at the InterContinental Buckhead Atlanta includes a UHF-RFID Laundry Cart Reading Station. We also installed multiple UHF-RFID antennas to process entire laundry carts of soiled linens going to the laundry and clean linens returned. A UHF-RFID Linen Inventory Reading Station is used to add new linen inventory and delete overused or damaged linens from the system. InvoTech coordinated the system implementation with T-Y Group who provided the hotel will all new pre-tagged linens. This enabled the hotel to use the system and obtain its benefits immediately. We added and inventoried 20,500 linen items to the system’s database in less than two days without even having to open a box. The linen items were identified on the outside of the box, and the UHF-RFID antennas read the pre-tagged linens right through the box to save time.”

InvoTech’s system at the InterContinental Buckhead Atlanta includes a UHF-RFID Portable Handheld Reader that communicates via Wi-Fi as it makes daily linen storeroom counts to simplify monthly physical inventory. The system reduces losses, purchase expenses, and cuts manual labor. InvoTech also provides more accurate budgets, linen replacement forecasts, and maintains quality standards because it records the number of times each item is washed.

“T-Y Group manufactures quality linens for hotels. We installed UHF-RFID tags in all the InterContinental Buckhead Atlanta’s linens before shipping to the hotel to simplify their operation,” said Daniel Tuaty, president and CEO of T-Y Group. “We save hotels money when we install tags in linens during manufacturing. The tags are invisible to the guests and durable. They outlast the sheets and towels, themselves. We worked with InvoTech to develop this service for the InterContinental Buckhead Atlanta and will offer it to all hotels in the future.”

InvoTech users include MGM Resorts International, Hyatt Hotels, Hilton Hotels, Loews Hotels, Marriott, Mandarin Oriental, and other leading companies. InvoTech’s international customers include the Venetian Macau Resort Hotel, MGM Grand Macau, Wynn Macau, Four Seasons Macau, Burswood Entertainment Complex Australia, Sheraton Seoul Korea, and Resorts World Singapore.

About InterContinental Hotels & Resorts
InterContinental Hotels & Resorts has 170 hotels located in more than 60 countries with local insight that comes from over 60 years of experience. At InterContinental Hotels, we believe that superior, understated service and outstanding facilities are important, but what makes us truly different is the genuine interest we show in our guests. Our desire is to help guests make the most of their time. We connect our well-traveled guests to what’s special about a destination, by sharing our knowledge, so they enjoy authentic experiences that will enrich their lives and broaden their outlook. For more information, visit, or

About InvoTech Systems
InvoTech Systems, Inc. increases profitability for clients. It is a leading provider of software management and control systems for uniforms and linens, and for laundry and security operations. Served markets include hospitality, healthcare, commercial laundry, and amusement industries worldwide. Its products deliver vital information that establishes ultimate control and total accountability. It streamlines operations and improves service levels – all with reduced labor and operating expenses. InvoTech produces and supports 100% of its system and product development in-house. The firm’s trusted staff averages 10 years’ of reliable technical experience, knowledge of methodologies and industry depth. InvoTech – a Microsoft Certified Partner – evolves technology-based solutions regularly, based on client- and staff-driven innovations. The company is rooted in a culture that emphasizes long-term client relationships and superior customer service. InvoTech Systems, Inc. is honored to have a 98% client retention rate. For more information, please visit

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Jeff Welles, Vice President

Julie Keyser-Squires, APR
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