Digital Fuel is the next generation in business service management
San Mateo, Calif. (PRWEB) December 11, 2008
Digital Fuel®, the leader in IT Service Management (ITSM) solutions, today announced strong momentum with strategic partner amasol AG, a leading European IT management firm focused on business service management for companies in Germany, Austria and Switzerland. Since amasol selected Digital Fuel less than a year ago as its standard Business Service Management (BSM) solution provider, the partnership has experienced intense interest from leading service organizations, landing strategic engagements with companies such as Volkswagen (VW), METRO Group, and BASF IT Services. This customer success underscores a rapidly growing demand for software solutions that cut business service costs and improve the business value of those services.
amasol AG is experiencing rapid and growing demand for its services and expects to see a 30-40% increase in its business in 2009 in spite of the global economic downturn. amasol AG attributes this demand to an intense need for service management solutions that simultaneously decrease costs and improve services, while delivering a very high return on investment. amasol AG sees Digital Fuel as a key foundation for these solutions.
"Digital Fuel is the next generation in business service management," said Wolfgang Bachmann, Board Member for amasol AG. "We have explored an exhaustive list of software solutions and Digital Fuel is years ahead of the competition. It provides a common view and standard platform for business and IT users to understand service level management (SLM), service consumption, cost drivers and the overall business impact of services throughout the organization. We're delighted to partner with the company to serve a strong and growing demand for practical business service management solutions that impact the business in a deep and meaningful way."
By combining the power of the Digital Fuel ServiceFlow(TM) solution, the industry leading ITSM software suite, with expertise and 'on the ground' client service, Digital Fuel and amasol AG have forged a highly valuable partnership that is driving value throughout central Europe. amasol AG is part of Digital Fuel's thriving ecosystem of IT service providers that have standardized on the company's ITSM software for managing customer relationships and creating value within service organizations by cutting costs, improving efficiencies and improving overall services. In addition to recent customer wins, amasol AG has a strong and growing pipeline of global leading brands seeking to implement Digital Fuel as their standard platform for managing IT and business services.
To learn more about how Digital Fuel can help dramatically reduce IT service costs, visit the Digital Fuel website at http://www.digitalfuel.com/ and sign up for a free trial of the ServiceFlow solution.
About amasol AG
amasol AG is a IT system integrator located in Munich, specializing in the ICT-Disciplines Business Service Management, End User Experience Management and IT Infrastructure Management. We know that today critical business processes depend on complex IT services. Therefore we support our customers with selected products and specialized services to optimize the performance and availability of these IT services as well as to communicate the delivered service quality to internal or external customers. amasol customers are well known service providers and enterprises.
bachmann @ amasol.de
About Digital Fuel
Digital Fuel Technologies, Inc., is the leading provider of Service Catalog, Service Level Management(SLM) and Service Financial Management software solutions for IT, Communications, HR, F&A in enterprises and commercial service providers. The company's ServiceFlow business software applications manage billions in Telco, IT and other business services at companies and governments around the world such as British Telecom, Cisco, Computacenter, CSC, Cummins, Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, SITA, Sprint, Steria, Telefonica, Telus, WiPro and many others. Digital Fuel is headquartered in San Mateo, California, USA, with offices across North America and Europe. Learn more at http://www.DigitalFuel.com .
+1 (415) 625-8555
fuel (at) launchsquad (dot) com