Kilmann Diagnostics Expands The Complete Program of Its Online Courses to Include the Quantum Transformation Course

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Kilmann Diagnostics, an e-learning company for conflict management and change management, has recently expanded “The Complete Program” of all its online courses to include a grand overview course: Quantum Transformation.

The Complete Program

The Complete Program

It gradually became apparent to me that I needed to create a grand overview course that would make the conflict/change connection crystal clear.

Kilmann Diagnostics (KD) has announced a new addition to The Complete Program of all its recorded online courses: Quantum Transformation. Previously, The Complete Program consisted of a series of five online courses on conflict management and change management. To achieve its learning objectives, besides group exercises and business cases, these courses also make use of a variety of self-report assessment tools, which include the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap® Survey, Kilmanns Organizational Belief Survey, and Kilmanns Team-Gap Survey.

Dr. Ralph Kilmann, CEO of Kilmann Diagnostics, explained why The Complete Program needed an overview course and how Quantum Transformation fulfills that need: “Even though many people have enrolled in The Complete Program, it wasn’t entirely clear to some participants how the material on conflict management in the first few courses must then be applied to the methods of change management in the subsequent courses. In other words, our participants needed to know the exact relationship between conflict and change—especially since conflict management and change management have traditionally been approached as if they were two separate fields of study.

“It gradually became apparent to me that I needed to create a grand overview course that would make the conflict/change connection crystal clear. At the same time, I needed to provide additional group discussions, exercises, and assessment tools that would help people pull together all the other theories and methods they would be learning from our entire series of online courses. As a result, the Quantum Transformation Course includes the Kilmann-Covin Organizational Influence Survey as well as the Organizational Courage Assessment (OCA).

“In retrospect, because I didn't create the Quantum Transformation Course until after all our other courses had already been developed, I knew exactly what I needed to provide upfront in order for participants to get a meaningful overview of all our online courses and assessment tools.”

Because of the integrative—holistic—nature of the 5-hour Quantum Transformation Course, KD has designated this course as “Number 0” in the sequence and has thus kept the other online courses with their previously designated numbers: (1) the 80-minute BASIC Training in Conflict Management; (2) the 8-hour ADVANCED Training in Conflict Management. From this foundation of conflict management, the focus then shifts to change management: (3) the 6-hour Culture Management Course; (4) the 6-hour Critical Thinking Course; and (5) the 4-hour Team Management Course.

With the addition of the Quantum Transformation Course, the price of The Complete Program has increased to $1650, which now includes all six online courses, eight assessment tools, and all the downloadable course manuals (with more than 700 pages of professionally designed materials). If purchased separately, the total price of all these items would be $2234. Buying the courses as a package, therefore, amounts to a significant savings, which is the way that Kilmann Diagnostics is encouraging consultants, trainers, and coaches to master this entire sequence of integrated material on conflict management and change management.

Dr. Kilmann added this caveat: “Even though we place the Quantum course as Number 0 in the sequence, some people might prefer to take it after they've already completed all of our other online courses on conflict management and change management. In other words, Quantum Transformation can also serve as the capstone—concluding—course that ties everything together...or people can take the Quantum course right at the start to prepare themselves for what they are about to learn in our remaining online courses.”


Since 2009, the mission of Kilmann Diagnostics is to resolve conflict throughout the world by providing online courses with the Thomas-Kilmann Conflict Mode Instrument (TKI) and other assessment tools. KD is the exclusive provider of online training for the TKI—worldwide. Visit: Kilmann Diagnostics.

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