In order to provide the highest level of service possible, it’s critical to have a direct line of communication for our clients. We’re excited to bring Mr. Shade into this role and I’m confident he will take our customer service to the next level of success. —CEO Cesar Scolari
SAN JUAN CAPISTRANO, Calif. (PRWEB) January 15, 2019
Merit Logistics, a national third-party services provider, has appointed Bob Shade as it’s new Vice President of Corporate Communication. Mr. Shade has over 26 years of corporate communication, marketing and public relations experience working with business leaders and owners nationwide. Mr. Shade joined Merit in 2015 as the Director of Marketing and embraced the challenge of branding the company just after its inception. Shade personally spearheaded and developed every aspect of the company’s branding today including its logo, website, print, online and multimedia marketing vehicles in addition to corporate presentations and internal safety, HR and operations SOP manuals.
As VP of Corporate Communications, Mr. Shade will lead the company’s innovative new client relations program. He will serve as the main point person on every account in order to provide clients with a 24/7 customer service liaison to address any questions, concerns or service related issues. From the beginning, Merit has always taken great pride to provide companies with the most efficient and transparent 3PL services possible in order to build strategic, long-term relationships with their clients. In his new role, Mr. Shade will enhance these relationships by offering the most responsive customer service in the industry.
“In third-party logistics, the priorities of our clients are constantly moving, changing and evolving,” says Cesar Scolari, Merit CEO. “In order to provide the highest level of service possible and to form the type of longstanding relationships we value as an organization, it’s critical to have a direct, open line of communication for our clients. This allows them to provide timely feedback, discuss new objectives and even express concerns. We’re excited to bring Mr. Shade into this role and I’m confident he will take our customer service to the next level of success.”
Merit Logistics is a national third party services provider based in Southern California. Since its inception, Merit has proudly helped many of the nation’s largest retailers achieve peak performance and higher profitability through its superior logistics services. For more information on Merit or its innovative services, technology and programs, please contact Bob Shade, Vice President of Corporate Communications at 949-481-0685 ext. 611.