AutoStar Selects NCM 20 Groups for Its Buy Here, Pay Here Dealer Network

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NCM Associates (, a leading provider of automotive 20 Group, retail consulting, education, and operations Benchmark® analysis services to franchised, independent and Buy Here, Pay Here auto dealers, announced today it is working collaboratively with automotive dealership technology provider AutoStar Solutions to form exclusive AutoStar 20 Groups for its Buy Here, Pay Here management software users. To kick off the effort, NCM will host a reception at the Wynn Las Vegas on May 21, 2013 for dealers attending the National Alliance of Buy Here, Pay Here Dealers Academy and Conference events.

NCM Associates provides operations benchmarking, education, consulting and 20 group services for franchised, independent and Buy-Here-Pay-Here dealerships

NCM Associates is a 100% employee-owned company located in Overland Park, Kansas and is recognized as the pioneer in Automotive 20 Groups

We fully support any provider’s desire to contribute to and improve the success of its dealer channel, and it is our honor to assist AutoStar Solutions in this process.

NCM Associates attended the AutoStar Solutions user group event, Innovate, last year, which was the catalyst for the two companies to begin discussions on how AutoStar could utilize NCM’s established Buy Here, Pay Here 20 Group platform to assist its clients in comparing operating performance and exchanging ideas and best practices in a secure environment of non-competing peers. The two companies ultimately agreed to work collaboratively to form the groups and immediately set out to develop a unique meeting concept that marries the benefits of a traditional 20 Group with the power of a user group meeting. The first meeting of the inaugural AutoStar 20 Group will be held in Fort Worth in July.

Kevin Cunningham, NCM Director of 20 Group Operations met with AutoStar executives at its corporate headquarters in Fort Worth in October. “Our discussions revealed a great opportunity for AutoStar to support its users’ efforts to improve their operating efficiencies and profitability in a spirit of camaraderie and accountability,” he said. “At the same time, the nature of the 20 Group program offers AutoStar a venue for ensuring its clients are taking full advantage of the benefits of the AutoStar management solution to drive revenue in their BHPH dealerships,” he added. Cunningham explained that because the members in the groups all use the AutoStar dealer management solution, members will enjoy the added benefit of being able to share how they are leveraging their database information to be more competitive, reduce risk and increase profitability.

AutoStar Solutions’ Steve Hall is the Director of Professional Services and concurred with Cunningham stating, “There is no doubt the best operators in our business achieved their success through a combination of talent and resources, including a great data management system. But what technology doesn’t offer is the opportunity for dealers to meet face to face to openly discuss their challenges and tap the experience and expertise of the group members individually and collectively to drive better and faster progress toward their goals. We not only encourage our clients’ participation, we recommend they get involved in these NCM 20 Groups to take their businesses to the next level.”

Paul A. Faletti Jr., NCM President and CEO commented on the alliance as a natural extension of its traditional 20 Group format. “We fully support any provider’s desire to contribute to and improve the success of its dealer channel, and it is our honor to assist AutoStar Solutions in this process,” he said. “We are looking forward to some great conversations with their client-dealers while at NABD and expect to launch our first group in July.”

For information about the AutoStar 20 Group program or to contact NCM Associates, visit or call 877.803.3631.

About NCM® Associates, Inc.

NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership Benchmark analytical data, Education and Consulting services to the industry since 1947. Located in Overland Park, Kan., NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with new and pre-owned U.S. automotive dealerships, as well as with businesses in more than 20 other industries. NCM is proud to be 100% employee-owned.

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Robin Keller
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