Impressive statistics including a 98% customer satisfaction rate
(PRWEB UK) 4 March 2013
The service claims to offer a “No Risks”, over 1,600 dealers on board, taking orders over the value of £188 (m), a very impressive 98% customer satisfaction rate and a “No Win, No Fee” proposition as its key facts for its new car deals..
Many potential clients will be interested at the clams of quicker delivery times, more allocations, the largest new car stocks in addition to the largest savings on new cars.
We examined some of the claims made including “No Risks” , “No Win, No Fee” and the 98% customer satisfaction rating. Firstly “No Risks”, this is a significant claim to make, so how it his achieved? In addition to the providing suppliers rating out of 5, the site specifies that the deposit payments made to their dealers are done so by credit cards. This therefore provides protection against potential fraud and even protection if the company becoming insolvent between the time the deposit is taken and delivery of the new car. The supplier will then only request to be paid for the car itself when its delivered to you, not prior to delivery as is generally done online on websites such as ebay and Amazon.
Managing Director Amin Saleem stated, “paying for your new car only when its been delivered to you makes the whole process extremely safe as you obviously do not pay for it if it’s not as described, therefore you only get what you pay for. You then simply take it to your local main franchised dealers for servicing or any possible warranty work required, it’s really that simple.
The other claim about “No Win, No Fee” is a very straight forward claim, the site charges a fee included in its pricing if a client achieves offers matching 100% of everything they have specified. Clients therefore do not pay anything if they don’t achieved what they requested.
Lastly the site claims a “98% customer satisfaction rate”. Having read through the feedback on the website and on other websites its difficult to find any negative feedback around, that and the fact it also has great reviews from the likes of Which consumer champion, WhatCar and The Sunday Times does make the proposition look extremely attractive.