Last year, we launched a modified version of our original Web site and spent a year gathering feedback from our customers and analyzing technical data such as site searches, page views and abandonment data in order to redevelop our site.
Vernon Hills, IL (PRWEB) June 10, 2009
Vernon Hills, IL (PRWEB) June 10, 2009 ― Windy City Novelties announces the launch of its new Web site featuring improved navigation, expanded descriptions and displays, and product recommendations all designed to provide an enhanced customer experience.
Changes on the new site are largely based on comments, suggestions and responses from actual customers on how Windy City could modify its site to improve their online shopping experience.
"We totally redeveloped our entire Web site in design, functionality and analytics," explains Ron Gilley, executive vice president of Windy City Novelties, Inc. "Last year, we launched a modified version of our original Web site and spent a year gathering feedback from our customers and analyzing technical data such as site searches, page views and abandonment data in order to redevelop our site."
"The new site makes finding glow products, party supplies and custom banners more interactive and easier for our customers," adds Jeff Schrimmer, Vice President, New Market Development. "Based on what our customers told us, we've restructured our party supplies categories, improved our site's search capabilities and added glow products, party supplies and recommendations. And, this is just phase one of our new site. We have many more new features, tools and products that will roll out in the coming months."
In addition to launching the new site, Windy City also is expanding its product lines in party décor, children's birthday parties, and craft activities in response to customer input.
"While the new Web site makes online ordering easier and more user-friendly for our customers, it's not a replacement for our commitment to providing the best personal customer service possible," explains Greg French, National Sales Manager. "We're always here for our customers, and we really listen to them. We'll be announcing a new major product line later this year because we've heard what they want and we're making the capital investment to give it to them."
For more information about Windy City Novelties or for an interview contact: Kathryn Jordan at 847-682-1279.
Founded in 1983, Windy City Novelties, Inc. is a leading US-supplier of party supplies, glow products, and custom banners. The company's Web site is the premier online source for party decorations and glow novelties and continues to expand into children's parties supplies, activities and crafts. Windy City Novelties is located in Vernon Hills, a northwest suburb of Chicago: Windy City Novelties, Inc., 300 Lakeview Parkway, Vernon Hills, IL 60061, Toll Free: 800-446-3200; 847-403-0100; or please visit: http://www.windycitynovelties.com.