BUTLER, N.J. (PRWEB) December 03, 2018
November, 2018, Anserve Inc. of Butler, NJ has been honoured with the exclusive 2018 Award of Excellence for the 4th consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Anserve Inc. was presented with the Award recently at the CAM-X 54th Annual Convention and Trade Show held at the Marriott Resort & Spa, in Puerto Vallarta, Mexico.
“Anserve is proud to accept the CAMX award of excellence for the 4th year in a row. We would like to extend our appreciation to our entire team,” Holly Horne, Senior Manager at Anserve Inc.
Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:
- Response Time
- Courteousness of Rep
- Accuracy of Call
- Knowledge of Account
- Overall Impression of Call
"Customer service excellence has always been, and always will be, one of the critical competitive advantages for any business. Congratulations to Anserve Inc. for winning the Award of Excellence and for your continuous commitment and dedication to superior quality," says CAM-X President Dana Lloyd.
Now a four-time winner, Anserve Inc. earned the Silver Plus Award for four consecutive years. CAM-X extends its congratulations to the staff of Anserve Inc. on their proven quality service to their customers.
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit http://www.camx.ca for more information.
Linda Osip, CAM-X
905.309.0224 I info(at)camx.ca
About Anserve Inc.:
Anserve provides state-of-the-art answering services to contractors, medical and healthcare practices, hospice care, real estate and property management companies, and lawyers offices. Get 24/7 high-quality, specialized answering services all for business types. We will take your business to the next level. For more information go to http://www.anserve.com