This customer service review program has been developed to provide users with access to the information resources they need right away.
(PRWEB) March 14, 2013
PropertyRecords.us.org has recently started a weekly review program with their customer service agents, shared a company representative. The website will spend the next month focusing on improving customer satisfaction through their call centers.
The weekly review will call upon all customer service agents of the company. Management will listen to two to three calls from each representative each week and record their findings.
"We want to improve our call quality so that's why we're placing such a focus on reviewing our agents' calls. We'll give them tips on how to improve and even provide incentives over the next few weeks," shared a PropertyRecords.us.org call center manager.
This customer service review program has been developed to provide users with access to the information resources they need right away. The company's call center is available 24 hours a day, 7 days of the week. They want to ensure that all their our customers are happy with their property records and have gotten the most value out of their services.
The next month will include tough days of evaluation, but the company is optimistic that positive results will come of the reviews and incentive program. PropertyRecords.us.org strives to provide industry-leading customer service and will continue to reach towards that goal.
The advantage of using these property record services lies within the database they use. They not only use the most up to date and accurate information, they also allow customers to browse multiple topics through our search interface, making the website a one stop service for all record needs.
PropertyRecords.us.org provides property reports and more to home owners, buyers, and sellers across the U.S. and Canada. Find out the worth of a home or property today. Visit PropertyRecords.us.org or call 1-866-434-4253 to speak with a live customer service agent.