Lean IT Department Tackles Hefty Support Tasks with PJ Technologies' Goverlan

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Goverlan allows two-person IT team to provide exceptional systems support to Ellenville Central School District in New York.

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“From the standpoint of Dameware and LANDesk, Goverlan was much easier to use, more cost-effective, and a more full-featured program…Within a few clicks I can build a ‘Scope’ to automate a task that might have taken me an hour or two to write..."

PJ Technologies today announced that the Ellenville Central School District’s IT Department is using Goverlan to support their network infrastructure, ensuring the district’s mission of providing the highest academic standards to its students in Ellenville, NY.

The Ellenville IT Department consists of one systems administrator and one technician and is responsible for 2,000 students and 300 staff - totaling 750 computers.

Goverlan’s admin capabilities and integrated functionality, which make scripting virtually unnecessary, has allowed the department to drastically improve time-to-resolution and make their day-to-day tasks more efficient and expedient. “A lot of the functionality that I might take the time to write in a script is already built into Goverlan with Scope Actions. Within a few clicks I can build a ‘Scope’ to automate a task that might have taken me an hour or two to write and test in a script - now I can test and deploy in 10-15 minutes,” remarked Bill Cramer, Director of Operations and Network Administration.

The Ellenville IT Department frequently uses Goverlan’s Scope Actions feature to save valuable time. Scope Actions allows a SysAdmin to define a scope of targets – users, computers or groups, – use powerful filtering and selection criteria to define the actions to perform on that scope, and then run those actions either ad-hoc, scheduled to run when needed, or on a recurring basis. “We use ‘Scopes’ to run reports for our computer inventory, asset management, patch management and software licensing; as a tool to make global changes to software or PC management; to make changes in our server infrastructure; and also for Active Directory management on a regular basis. We also use Scopes to run reports, make machine changes, and install software remotely on mass numbers of machines,” explained Cramer.

Goverlan also makes it easy to share frequently-used, complicated tasks with the entire IT team by simply clicking to share and run. “We have greatly reduced our operational time by being able to recycle and reuse these Scope Actions on other projects as they arise,” added Cramer.

Goverlan offers perpetual licenses that are priced per technician, with no node fees. In a time of dwindling budgets for school IT departments, this makes it a particularly cost-effective systems management solution. “With its no-cost-per-client motto, the current pricing model allows for an organization to purchase Goverlan for its available tech staff while not having to purchase it for all their desktops and servers, which would be significantly costlier. This model is very much in line with the available support budgets in K-12 technology departments," described Cramer.

After evaluating other solutions, Cramer chose Goverlan as Ellenville’s systems management solution for its ease of use, quick return on investment, and extensive feature set. noting; “From the standpoint of Dameware and LANDesk, Goverlan was much easier to use, more cost-effective, and a more full-featured program…Goverlan’s return on investment was seen on day one; the functionality of all the components makes it a well-rounded tool to meet any helpdesk management needs and its advanced feature set allows for an unlimited number of uses for systems management.”

For more information, read the full case study at our site.

About Ellenville Central School District
The Ellenville Central School District endeavors to be a school community in which all children learn, achieve, and exceed the competencies outlined in the New York State Learning Standards as prescribed by the Board of Regents and the Board of Education. The District maintains the highest academic standards to provide every student with a foundation that will make them life-long learners, capable of competing in a world economy. To learn more, visit ecs.k12.ny.us

About PJ Technologies
At PJ Technologies, the creators of Goverlan®, we have been providing cost-effective, real-time IT Systems Management software since 1998. Our solutions are entirely implemented and managed from within our clients’ infrastructures, thereby fostering security, integrity and control. To learn more, visit Goverlan.com.

Product and company names herein may be trademarks of their registered owners

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Judy Lee
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