We want to assure the customer that the order they place is accurate. In essence, the customer will have the correct product the first time.”
Kenner, LA (PRWEB) November 6, 2009
SDCards4Cheap recently launched a new E-Ticket feature on their website that allows customers to submit questions about products and compatibility issues. The new service is expected to be helpful in providing customer satisfaction and streamlining the customer service process.
“We at SDCards4Cheap believe in welcoming customers while providing exceptional customer service. This is accomplished by the execution of our E-Ticket feature,” said Dominick Mancuso III, CFO of SDCards4Cheap. “The E-Ticket feature allows the customer to ask questions about the compatibility of our products and their device, whether it is a digital camera, cell phone, MP3 player or GPS system. In addition, we provide a response time of less than 12 hours for the convenience of the customer.”
SDCards4Cheap is placing a heavy focus on providing customer assistance online at the company’s website, http://www.sdcards4cheap.com. The goal is to make choosing the right secure digital cards and high speed compact flash cards as easy as possible for the customer. By allowing customers to easily ask questions about compatibility, shoppers no longer have to worry about accidentally ordering the wrong SD card for their device.
“SDCards4Cheap believes in providing great customer service because, we believe that the end user is our number 1 priority,” remarked Marlon Taylor, COO of SDCards4Cheap. “The implementation of our E-Ticketing System/Product Evaluation Policy helps users to ensure they are purchasing the correct product for their electronic device. Continual feedback and follow up with our customer base also helps keep a good standing with our customers.”
To use the new E-Ticket feature, customers simply login to their account and click the “Click here for help” icon on the top right of the website. After sending their question, customers are guaranteed to receive a response within twelve hours or less. In the meantime, shoppers can relax while waiting for a response, allowing the highly trained staff at SDCards4Cheap to do all the research and hard work to make certain the right SD card is chosen. This quick response time lets customers place their orders and receive their compact flash and secure digital cards as fast as possible.
“The reason we are implementing the Product Evaluation Policy is for one purpose, to provide our spirited service to the customer. We believe this will benefit the customer, since we at SDCards4Cheap, are doing the research and contacting manufacturers for product compatibility,” summarized Matthew Rousselle, CEO of SDCards4Cheap. “We want to assure the customer that the order they place is accurate. In essence, the customer will have the correct product the first time.”
SDCards4Cheap, LLC provides high quality secure digital cards at prices to fit any budget. Based in New Orleans, Louisiana, this small e-commerce company is committed to satisfying their customers by bringing quality brand name merchandise, low prices, spirited customer service, and in most cases same day shipping. SDCards4Cheap’s new E-Ticket customer service system guarantees customers will receive an email response to their questions in 12 hours or less, including weekends. To learn more, please visit http://www.sdcards4cheap.com.
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