Sullivan University Chooses Embanet for 24/7 End User Support In Distance Learning Programs

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Sullivan University, a private university based in Kentucky offering on-ground certificate and degree programs as well as fully online degree programs through its global e-learning campus, has chosen Embanet, ULC to provide students and faculty 24x7x365 end user support for its online Angel® Learning Management System.

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We are committed to providing a student-centered learning environment and outstanding student service

Sullivan University, a private university based in Kentucky offering on-ground certificate and degree programs as well as fully online degree programs through its global e-learning campus, has chosen Embanet, ULC to provide students and faculty 24x7x365 end user support for its online Angel® Learning Management System. Embanet, an integrated, full service provider of online learning services to schools, colleges and universities across the United States and Canada, brings to Sullivan the technical support and student service expertise of a team that has years of experience working with all of the major online learning management systems.

Sullivan's Global e-Learning programs offer a stair-step curricular progression from associate, to bachelor's, to master's degree, and allow students to earn credentials at each level. The University's online degree programs are designed not only to prepare students to enter or achieve promotion within the job market, but also offer students the opportunity to continue their education while working.

"We are committed to providing a student-centered learning environment and outstanding student service," said Michael Johnson, Executive Director of Sullivan University Global e-Learning. "One of the benefits of our online programs is providing anywhere, anytime access to learning, so it's critical that we offer round the clock support to our students and faculty. We chose Embanet because of their deep experience with the Angel® LMS and their track record of great service."

Embanet will support Sullivan University Global e-Learning students, faculty and administrators through a dedicated 24/7/365 toll-free telephone number, live online chat, email and a self-help frequently asked questions support portal. Embanet's help desk call center features support for multiple learning platforms, related third-party applications and common office productivity software.

"Embanet is dedicated to providing end user support services that consistently reflect the commitment to excellence of institutions like Sullivan," said Steve Fireng, President and CEO of Embanet. "We are excited about our partnership with the University and look forward to serving its exceptional students and faculty."

Sullivan University (http://www.sullivan.edu ), founded in 1962 in Kentucky, has grown into one of the leading career institutions in the nation. With multiple ground campuses and global e-learning programs, Sullivan offers certificates and associates through doctoral degree programs in a variety of career-focused disciplines. Sullivan is dedicated to providing educational enrichment opportunities for the intellectual, social, and professional development of its students, and prides itself on creating a student-centered learning environment that facilitates students' identification of their life goals and the means to achieve those goals. Sullivan University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate, bachelor's master's, and doctorate degrees.

Embanet (http://www.embanet.com) is an integrated, full service provider of online learning services to postsecondary educational institutions. Embanet safeguards academic integrity and maximizes student enrollment and graduation by providing capital and expertise in program development, marketing and admissions, student services and technology support. With headquarters in Toronto and in the Chicago area, the company partners with universities across North America in offering more than 40 degree programs.

Press Relations Contacts
For Embanet:
Lynne Baker
847.404.3462

For Sullivan University:
Michael Johnson, Executive Director
Sullivan University System Global eLearning
(502) 456-6504 ext. 8830

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Lynne Baker, Intus Communications
Embanet
847.404.3462
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Michael Johnson, Executive Director
Sullivan University System Global eLearning
502.456.6504 ext. 8830
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