This sort of feedback is an excellent incentive to continue improving our service going forward.
(PRWEB UK) 27 March 2013
The survey, which was carried out with shoppers who purchased a policy between December 2012 and March 2013, asked questions about the speed and ease of use of the website and savings made against the shoppers renewal price. The results show that more than 80% of the shoppers surveyed during the period saved £50 or more against their car insurance renewal price by using Tiger.co.uk.
Furthermore, almost a third of shoppers have saved more than £300, which is an improvement on the previous shopper survey. This should come as great news for UK motorists looking for cheap car insurance.
Tiger.co.uk has been surveying its shoppers for more than two years to support ongoing improvement of its car insurance comparison service. As well as asking about how much money has been saved on policies, the survey also asks how easy the site is to use when compared to other comparison sites and how quickly shoppers are able to complete their quotes. Both of these areas also produced favourable responses with more than 91% of the shoppers surveyed saying that the site is easy or very easy to use and 93% saying the site is either quick or very quick to obtain a quote from.
For the first time in the history of running the survey, it also asked whether respondents would recommend Tiger.co.uk to family and friends - a whopping 98.8% of those surveyed said that they would.
Andrew Goulborn, Commercial Director for Tiger.co.uk, commented: “We are extremely pleased to see that the latest results continue to demonstrate that we are succeeding when it comes to delivering cheaper car insurance quotes to our shoppers at a time when driving is becoming more and more expensive, and that we continue to deliver a service that is quick and simple to use. These results show an improvement upon the last survey results which implies that ongoing site improvements and a commitment to add new insurance partners and deals is paying off. This sort of feedback is an excellent incentive to continue improving our service going forward!”
Tiger.co.uk is a trading name of Call Connection Ltd. Tiger.co.uk is a UK based, independent car insurance comparison site, offering insurance quotes from over 150 motor insurance brands. Call Connection Ltd is authorised and regulated by the Financial Services Authority (number 308374).