Symphoniq's TrueView for SOA Offers First Real User Monitoring Solution for Service Oriented Architecture: End-to-End Web Application Performance Monitoring Solution Designed to Maximize the Benefits of SOA

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Symphoniq Corp., a pioneer in real end user performance monitoring, today announced the immediate release of TrueView for SOA (service oriented architecture). Designed to manage distributed environments by monitoring from the browser through every backend application server and service, TrueView for SOA offers the first truly end-to-end web application performance monitoring solution for SOA. Powered by Symphoniq's patent-pending TRUE technology, TrueView for SOA provides visibility into where SOA services live and how usage and performance affect the end user.

SOA deployments are becoming the 'acid test' for application management products, and many existing solutions can't make the grade

    "SOA deployments are becoming the 'acid test' for application management products, and many existing solutions can't make the grade," said Julie Craig, senior analyst at EMA. "Symphoniq's TrueView technology monitors internal and external services from an 'outside in' perspective that is based on the real end user experience. This provides organizations with a clear view of how services are functioning and where and why performance bottlenecks exist. As complexity increases, this vantage point will provide an essential piece of the SOA management puzzle."

With SOA adoption increasing, IT departments are struggling to manage the performance of these services while at the same time minimize cost without compromising the end-user experience. TrueView for SOA helps organizations to ensure end user performance levels, and provides unprecedented visibility by tagging and tracing transactions across all architecture tiers, including external cloud services.

TrueView for SOA immediately detects problems as the end user experiences them by quickly identifying, correlating and pinpointing the root cause of performance problems before they become widespread. The result is a decrease in mean time to resolution (MTTR) so that application performance and availability issues do not dilute the benefits of SOA deployment.

"As more organizations turn to SOA with the goal of achieving reduced development cost, increased business agility and a faster time to market, our solution helps them better manage those distributed services so that they do not negatively impact the end user experience," said Hon Wong, CEO and co-founder of Symphoniq. "TrueView for SOA optimizes overall application performance by monitoring real users and real transactions in real time, to detect and isolate the exact service causing the problem."

TrueView for SOA highlights include:

-- Measurement of the real end-user "in the browser" experience, no matter how many services participate in a response

-- Visibility into exactly which services and machines have federated together to provide end-user functionality and response

-- Detailed drill-down information into service performance problem code encountered in any end-user response

-- Support across heterogeneous environments including J2EE & .NET

TrueView for SOA, built from TRUE technology is immediately available. For more information, please visit or email

About Symphoniq

Symphoniq Corporation ( provides the industry's first end user experience monitoring solution to identify infrastructure problems with real transactions, as experienced by real users, in real time. The company's patent-pending TRUE (The Real User Experience) technology delivers an early warning system that detects and isolates web application performance problems before they cost companies revenue, resources and operating budget. Symphoniq TrueView provides the insight organizations need to optimize their infrastructure and resources to address the new performance challenges created by complex Web architectures including SOA, SaaS, Web services and Web 2.0. Symphoniq partners with industry leaders including F5, Citrix and Microsoft, and is a privately held company headquartered in Palo Alto, California.

Symphoniq and TrueView are trademarks of Symphoniq Corporation and may be registered in the US Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are the property of their respective owners.

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Kelly Indrieri
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