“Why would a customer only record part of their communications? Verba have developed a full suite devices that allows customers to record not only voice calls, but record video from their desktop phone right through to Telepresence rooms"
London, United Kingdom (PRWEB) October 05, 2013
The new 7th generation Verba Recording System offers a truly unified communications experience, providing voice, video, telepresence, instant messaging and screen recording solution across a suite of devices from mobile, desktop and softphones, to video conference and telepresence solutions. This unified collaboration recording approach puts Verba at the forefront of communications recording.
Ten years ago, Verba Technologies started as a basic call recording solution for one device: telephones - just like our competitors. However, over the years, Verba evolved, becoming a technology leader in call recording and quality management solutions for unified communications. Our cutting-edge call recording solution can be used with a wide range of endpoints.
The Verba Recording System is not just a state-of-the-art collaboration recording; it is scalable, provides a quality management solution, and can be accessed easily from a web interface.
Lori Petersen, who heads up business development in the United States, certainly feels the realm of call recording has changed: “The call recording arena has remained static for many years. Why would a customer only record part of their communications? Verba have developed a full suite of devices that allows customers to record not only voice calls, but record video from their desktop phone right through to Telepresence rooms.”
The most important addition to Verba's Cisco recording portfolio this year is the possibility to record calls remotely from Cisco TDM gateways and the CUBE SBC. This technology allows a completely virtualized Verba recording environment that not only captures calls terminated on Cisco phones, but also extends this capability to remote extensions and Cisco Jabber mobile calls.
This is the perfect solution for different business requirements - a comprehensive, integrated system for recording Cisco Unified Solutions which can scale for small businesses to global organizations. Verba Recording System is deployed at contact centers, financial institutions, and security companies. Verba helps organizations better manage risk and compliance, develop quality assurance and increase productivity to enhance their business.
This illustrates the ongoing commitment, dedication and efforts of the Verba team to consistently ensure the user experience of call recording technology is not only seamless, but truly unified. "We strive to be the best at call recording. This is our focus. This is what we do."
If you would like further information, visit Verba Technologies at the Customer Collaboration Sales Summit at Dallas Fairmont Hotel, Texas on September 11-12.
About Verba Technologies
Verba Technologies is a leading provider of Call Recording and Video Recording solutions for Unified Communications platforms. Founded by industry veterans from the call recording and unified communications fields, Verba introduces a new set of standards and a different approach to the marketplace: quality and innovation. Verba Recording ensures that organizations can manage risk and compliance, develop quality assurance or simply enhance their business by increasing productivity. No matter what kind of communications platform is used: voice, video, telepresence or computer screen, all media is recorded into a single unified system that is easy to use, quick to search and accessible anywhere at anytime.