Tarpon Springs, FL (PRWEB) October 08, 2013
Lighting55, known for its various collections of premiere lighting solutions, has collaborated with the world famous online feedback system, Ekomi. The association of the two companies works in the following way: A client orders a product from Lighting55. The given product is shipped to them and it is delivered in a few days. Then Ekomi mails the client and requests them to rate the product and services, and leave a few comments. All this is done without the involvement of Lighting55, which makes the feedback system completely trustworthy.
Ekomi is among the most popular online feedback systems available worldwide. It has a proactive strategy to get user feedback. With their technique, customers can send feedback and reviews in almost no time. Without the involvement of a third party, clients can leave their feedback in complete privacy. The Ekomi system does not reveal the names of the users, so they are free to leave an honest feedback. Lighting55 has opted for Ekomi services since they want honest customer opinion so that they can improve their services accordingly.
This collaboration is recent, and the Ekomi website bears the Lighting55 company page now. The website uses a star rating to rank the feedback and reviews that they receive from the customers. Ingo Schaer, the chief executing officer of Lighting55, said, "We were looking for ways to improve our services. It’s a standard company procedure to ask for user feedback after they have purchased a product. Most of them gave positive feedback. However, we always wanted to know if they would say the same to another surveyor. This is why we took Ekomi services. Now we can know for sure what we are lacking, and work to improve it. There is more lighting info available on our blog and readers can check that out."
Shayne West from Vero Beach was happy about his recent communication with Ekomi. He says, "I ordered a chandelier and it was delivered to me in half the time they quoted. I was very happy with the quality of the product. It was exactly what they advertised on the website. After getting the chandelier, I shortly received a mail from Ekomi. They asked me about the overall experience and requested me to provide a rating. I was very happy and left a 5 star Lighting55 review. I would certainly order more products from them."
The Lighting55 Ekomi page currently has a rating of 4.7 out of 5 stars. The page displays the Ekomi’s seal of trust along with a certificate that carries the Lighting55 contact information. Since Ekomi contacts the users directly without any third party interference, the reviews posted there are 100% reliable and genuine. This review system is beneficial for Lighting55 as it gets transparent feedback and management services. To learn more about the products and the review system, interested customers can visit the Lighting55 website and get more information about lighting.