Dublin, Ireland (PRWEB UK) 14 October 2013
Brite:Bill helps service providers reduce costs and increase revenue by vastly improving billing communications over every touchpoint (online, paper, mobile, email/SMS). This has the effect of reducing calls to the service provider’s call centre, increasing customer loyalty, and increasing online sales.
“We have revamped the existing ebilling capability using Brite:Bill technology,” said Alan Coleman, Brite:Bill CEO. “Our client now communicates with its customers in a more engaging and personalized way. They have already seen a significant increase in eBillling adoption and this in turn is improving levels of self-care and customer engagement.”
“It was a very aggressive project in relation to initial live dates,” continued Mr Coleman. “Brite:Bill was chosen because of its ability to deploy quickly from the Cloud, and the ease with which each bill can be highly personalized to deliver pro-active care messaging, or relevant sales and value messaging.”
“We are delighted to add to our customer base,” said Mr Coleman. “Our new client is aggressively expanding their presence in the Dutch market and Brite:Bill look forward to supporting their continued success.”
Founded in Dublin, Ireland in 2010, Brite:Bill is a leading provider of billing communications products that create positive interactions with CSP customers; pre-empting questions, tackling issues and highlighting appropriate new products and services.