Canopy Partners to Provide Billing Services to Columbus Radiology

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Moving billing services to Canopy Partners is expected to drive down costs while improving efficiency and service.

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Today, Canopy Partners announced it has been selected to provide billing services to Columbus Radiology, one of the largest radiology practices in Ohio.

With more than 30 physicians on staff, Columbus Radiology currently bills nearly 700,000 radiology tests and procedures annually. The multiyear agreement with Canopy Partners covers the full range of revenue cycle management services, including coding, charge capture, charge reconciliation, claims filing, accounts receivable follow-up and support for patients with billing questions.

Columbus Radiology CEO Charles McRae says cost, efficiency and service were the deciding factors in the move to Canopy Partners.

“We had an aging billing platform and knew we needed to invest in new technology if we continued to bill on our own,” McRae said. “With Canopy Partners, we’re supported by state-of-the-art systems and by a highly experienced team at a cost that would be hard for us to match on our own. We also can take advantage of their impeccable client service and collection rates that outperform national averages.”

Worth Saunders, CEO of Canopy Partners, says transition planning for the Columbus Radiology project is already underway.

“We’re partnering closely with them at each step in the process,” he said. “With our deep information technology resources and a billing team experienced in transition planning, we expect a smooth handoff.”

The Technology Supporting the Project

To support Columbus Radiology, Canopy Partners will use Merge Financials™, an industry-leading solution for practice management, revenue cycle management and billing. Canopy Partners resells Merge Financials as an Application Service Provider and provides implementation consulting services to new Merge clients. The company also serves as a Beta test site and reference client for Merge.

“The Merge platform helps us work more efficiently as we capture charges, incorporate the proper patient demographic information and send clean claims to insurers for payment,” says Debbie Hodges, director of revenue cycle management at Canopy Partners. “We can also readily generate the reports needed to keep our clients informed and guide their decision making.”

“Merge has enjoyed a long-standing relationship with Canopy Partners, and we’re excited to help them expand their business with Merge Financials,” said Justin Dearborn, CEO of Merge Healthcare. “With ICD-10 changes coming in 2014, we know many of our clients are reviewing their billing workflows, and having options like Canopy Partners available to them is incredibly valuable.”

The transition of Columbus Radiology billing services to Canopy Partners is expected to be completed this fall.    

About Columbus Radiology

Columbus Radiology was founded in 1946 and has grown to be a leading provider of professional interpretation services. Today, Columbus Radiology reads for multiple hospitals and imaging and ambulatory centers throughout the country. Columbus Radiology’s radiologists are board certified and fellowship trained in musculoskeletal/osteoradiology, mammography, neuroradiology, body imaging, nuclear medicine, interventional radiology and general radiology. To learn more, visit

About Merge

Merge is a leading provider of clinical systems and innovations that seek to transform healthcare. Merge’s enterprise and cloud-based solutions for image intensive specialties provide access to any image, anywhere, any time. Merge also provides health stations, clinical trials software and other health data and analytics solutions that engage consumers in their personal health. With solutions that are used by providers and consumers and include more than 25 years of innovation, Merge is helping to reduce costs and improve the quality of healthcare worldwide. For more information, visit

About Canopy Partners

Canopy Partners is a management services organization focused on innovative, robust and efficient solutions to the problems of healthcare organizations. We deliver billing services, business analytics, information technology and management services to health systems, hospitals, imaging centers and physician practices. Our object is to help our clients improve patient care, tighten their revenue cycle, optimize workflow and seamlessly integrate systems. For more information about Canopy Partners, visit

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Linda Edgerton

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